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404 error when I try to access Softaculios in cpanel

Category: Cpanel

2012-10-22 9:28 pm EST

Hits: 788
Also I get the error in my WHM panel. Do I have to have this added seperatly?

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9,968 Points
2012-10-23 8:21 am EST
Hello craftman, and thanks for the question.

Since you mentioned WHM, I'm assuming you have a VPS hosting account with us. Unfortunately a license for Softaculous is not included with our VPS and dedicated server packages.

You can purchase a license for Softaculous and have it available on your server for either ($50/Year), or ($5/Month). If you'd like to go ahead and have this added to your server you can simply open up a support ticket with us letting us know which billing you'd like, either yearly or monthly.

In order to submit a ticket, please shoot an e-mail to ( being sure to include your username, and the original cPanel password of your account or the last 4 digits of the credit card on file for verification. Or you can submit a ticket directly through our support interface here:

Submit a support ticket

Please let us know if you have any other questions at all.

- Jacob

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