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cpanel file manager display issue with siteground

Category: Billing

2013-06-23 11:48 am EST

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when i login my cpanel (citeground), i cant access FILE MANAGER, IT SAYS "Fetching directory contents..." HOW CAN I SOLVE PLEASE HELP ME! TNKS

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30,067 Points
2013-06-24 9:38 am EST
Hello mustafe,

It sounds as if the server is trying to get the data and display it, but is having issues. You will want to contact siteground support and have them take a look at the process to see why it is hanging when you click on the File Manager.

Best Regards,
Scott M

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