InMotion Hosting Support Center

My account is not yet activated

Category: Billing

n/a Points
2014-08-18 7:45 am EST

Hits: 104
I waited for more than 3 days and my account is not yet activated.
Could you please activate my account at the earliest. Highly appreciate your cooperation.

Many thanks,

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Please advise is my account activated Also you renewed My current domain transferred for another year and I don't want to renew in advance and change renewing to notice of 30 days advance notice. Please credit my account. Chaz
10 Points
2016-06-20 11:17 am EST



37,753 Points
2014-08-18 10:29 am EST

While our team strives to respond within 30 minutes and will then send an email for each day they are unable to contact you. Please check the email account you provided during signup for the confirmation email. If you have none, there may be an issue with your email address on file. In that case, you will want to reach out to the Onboarding team directly.

Kindest Regards,
Scott M

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I'm sorry, but I have not received a single letter, except notification of replies. Is't strange.
Best Regards, Olga.
3 Points
2014-08-18 11:35 am EST
Hello OlgaZhuykova,

Thank you for contacting us. The notifications were sent using the contact information provided.

Unfortunately, since this is just our public forum we cannot assist you with account activation.

Please contact Live Support so they can review your contact information, and complete your account activation.

If you have any further questions, feel free to post them below.
Thank you,

23,602 Points
2014-08-18 12:22 pm EST

2016-05-27 10:03 pm EST
I have not had my account activated and have submitted and went through all requirements. The last question is the last 4 digits of my credit card here it is: XXXX. Please activate. Chaz

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Please read the original answer for how to check with our Live Billing team. We are unable to perform account specific actions here in the public area. Your personal information has been removed for security purpsoes.
37,753 Points
2016-05-31 8:13 am EST
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