Within your AMP (Account Management Panel) you are able to completely manage your account. This article will demonstrate how to renew your current plan from within the AMP dashboard. You can use a credit card or PayPal to complete the transaction. This works for all plan types (Shared, VPS, and Dedicated Servers.)
Renewing your account
You can make a payment, or renew your current plan in AMP, at any time. All bill items auto-renew by default for accounts with an active credit card, and you are notified (by email) 30 days before the renewal date.
Changing your subscription length
You also have the option to change the subscription length as well (for example 1 year vs. 2 years). You can find information about that on this page.
Renewing / Paying with a Credit Card
- Log into AMP.
- In the main menu click the Billing link.
- You will see a list of all your bill items, click the green symbol in the Renew Now section.
- You will then be on the “Confirm Products to Renew” page, and will see a list products to be renewed. Click the “X” next to an item if you want to remove it, then click the Process Renewals button.
- You will then be on the billing page. Review your billing information for the renewal, you can also enter a new credit card on this screen to change the payment method. Once you have confirmed the information click Submit. A confirmation page will display to confirm your successful renewal.
Renewing / Paying with PayPal
- Log into AMP.
- Click the Billing link on the top menu.
- Next to the product you want to pay for, click the Renew Now link.
- On the next page click the Proceed to Checkout button.
- Click the drop-down menu next to Payment Method and choose PayPal.
- Scroll down and click the Paypal button.
- You will then see a pop-up window, log into your PayPal account to complete the payment.
Renewing / Paying with a Check
Only physical US checks can be accepted at this time.
- Confirm the total renewal cost for any bill Item(s).
- Add the hosting account’s primary domain or cPanel username in the memo section of the check. This ensures we can locate the correct account.
- Mail the check to the following physical address:
555 S. Independence Blvd
Virginia Beach, VA 2345
Once the check is received and successfully applied, a confirmation receipt will be sent to the account’s primary email address.
Physical checks may take up to 14 days to arrive and be processed. Plan accordingly to avoid any disruption in service.