Changing File Permissions in cPanel

Each file and directory (folder) in your account has permissions which control who can read, write and execute that file. When files are created, default permissions are assigned. Most users won’t need to change permissions, but there are times when an update, installation, etc. will require a file permissions change. Viewing File Permissions File permissions Read More >

Creating a CSR and Installing a Third Party SSL

In this tutorial: Request a CSR Third Party SSL Wildcard SSL Check Status You can purchase a dedicated SSL for your website either through InMotion Hosting or from a third party SSL vendor. This article focuses on the steps to take when ordering an SSL from a third party. If you would like to order Read More >

East Coast Data Center

********************************* UPDATE The connectivity issue which interrupted service to our East Coast Data Center has been resolved at this time. We suspect the issue was due to hardware failure that one of our bandwidth providers had to address. Please let us know if any connectivity issues persist. ********************************* UPDATE While our Systems Team is working Read More >

Connection Issue

********************************* UPDATE In order to mitigate the recent connection issue on the network, a new shared IP has been assigned to ecbiz97. Our Systems Team has lowered the TTL (Time to Live) on DNS records to expedite DNS propagation. At this time, customers on ecbiz97 who are still awaiting DNS propagation may be able to Read More >

Upload your website files

Once you have downloaded your website files from your previous host, the next step is to upload those files to your account with InMotion Hosting. Log into your AMP account and access your account’s Technical Details. Write down the information asked for in the FTP Information Needed form we have provided. FTP Information Needed Corresponding Read More >

Download a copy of your website files

This article will walk you through downloading website files from a previous host that does not utilize cPanel. Using the FTP and Database Information Needed form we have provided, contact your previous host and fill in the requested information for your previous host. On your local computer’s desktop, create a new folder named website backup. Read More >