How to Verify a Live Contact With an AMP Verification Code

You can now verify Live Support contacts with a Verification Code from your Account Management Panel (AMP). You can still verify your account with your passphrase or the last four digits of the credit card we have on file. Now, if you would rather not provide that information over a live contact you can grab a random verification code from your AMP.

Follow These Steps to Find Your Verification Code

  1. Log into your AMP. Next to the Manage My Account section you will see your Verification Code Listed.
    Viewing Your Verification Code on the Main AMP Page
  2. You can also click the Get Support link at the top right of the page.
    Clicking the Get Support Link in AMP
  3. You will see your Verification Code listed under the “Verification Code for Live Calls and Chats” section.
    Viewing the Verification Code on the Get Support Page of AMP

You can now provide this code over a phone or chat contact to verify your account.

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Christopher Maiorana Content Writer II

Christopher Maiorana joined the InMotion community team in 2015 and regularly dispenses tips and tricks in the Support Center, Community Q&A, and the InMotion Hosting Blog.

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2 Comments

    • The “GET SUPPORT” button should be in the top right of the page, above the header. If that page is not working for you, then you can always call 888-321-HOST (4678) to get support for your account.

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