--- title: "Premier Support" description: "Premier Support™ Free Online Support 24/7/365 Included free with all hosting plans, Premier Support™ gives you 5 ways to get your support questions answered. Thousands of Thrilled Customers..." url: https://www.inmotionhosting.com/premier-support date: 2022-07-29 modified: 2026-03-17 author: "Nicole Paschen" type: page lang: en --- # Premier Support # Premier Support™ ## Free Online Support 24/7/365 ## Included free with all hosting plans, Premier Support™ gives you 5 ways to get your support questions answered. ## Thousands of Thrilled Customers *  * ### Communication Channels Phone, live chat, email, online tutorials, and community based Q&A, we have the right answers to your questions. *   * ### We Go The Extra Mile We’ll take care of all the challenges you come across, no matter how difficult they might be – 24 hours a day, 7 days a week. *   * ### We Speak At Your Level From the beginner buying their first domain, to the experienced professional, we speak to all levels of experience. *   * ### Here To Get You Started New to hosting? Our New Account Specialists are here to point you in the right direction. *   * ### Powerful Self-Help Solutions Our Customer Community Team has authored thousands of how-to’s, tips, tricks, and tutorials. *   * ### Community Based Questions & Answers Ask us a question and our Customer Community will be sure to get you the answer (9am – 5pm ET, Monday – Friday). ## What Our Customers Say [Trustpilot](https://www.trustpilot.com/review/www.inmotionhosting.com) [Read More Testimonials](/inmotion-hosting-review) ## The Reviews Are In ![Tech Radar Logo](https://www.inmotionhosting.com/wp-content/uploads/2024/03/techradar-logo-custom.png) *   * *   * *   * *   * *   * Rating: 4 / 5 from Editor Review ![pcmag logo](https://www.inmotionhosting.com/wp-content/uploads/2025/02/PCMag-logo-horizontal-2024-300x129.png) *   * *   * *   * *   * *   * Rating: 4 / 5 from Editor Review ![Forbes Advisor logo](https://www.inmotionhosting.com/wp-content/uploads/2025/01/Forbes-Advisor-2.png) *   * *   * *   * *   * *   * Rating: 4 / 5 from Editor Review ![HostingAdvice Logo](https://www.inmotionhosting.com/wp-content/uploads/2022/08/hosting-advice-logo-300x42.png) *   * *   * *   * *   * *   * Rating: 5 / 5 from Editor Review ![CNET logo](https://www.inmotionhosting.com/wp-content/uploads/2022/05/cnet.svg) ### 25-Year CNET Certified Outstanding service, secure website transactions, and best business practices. We’ve been a top-rated CNET [web hosting](/web-hosting) company for 25 years now. ![BBB logo](https://www.inmotionhosting.com/wp-content/uploads/2023/02/bbb-logo-168x300.png) ### A+ Rating We received an A+ service rating, the highest given by the Better Business Bureau. BBB is a consumer protection agency that reviews the integrity of businesses. ![G2 Summer 2026 Managed Hosting Leader Badge](https://www.inmotionhosting.com/wp-content/uploads/2026/06/G2-Summer-2026-Managed-Hosting-Leader.svg) ### G2 Leader G2 rates products and vendors based on reviews gathered from our user community, as well as data aggregated from online sources and social networks. ## Our Awards We’ve been an industry leader for over 20 years and have collected [hundreds of web hosting awards](/awards). ![Preloader image](https://www.inmotionhosting.com/wp-content/plugins/wp-carousel-pro/src/Frontend/css/spinner.svg) ![Trustpilot - Rated Excellent Badge](https://www.inmotionhosting.com/wp-content/uploads/2023/03/Trustpilot-Rated-Excellent-badge.svg) ![SourceForge Spring 2026 Leader](https://www.inmotionhosting.com/wp-content/uploads/2026/06/SourceForge-Spring-2026-Leader-White-280x300.png) ![HostingAdvice 2025 Best Dedicated Hosting Provider](https://www.inmotionhosting.com/wp-content/uploads/2026/01/HostingAdvice-2025-Best-Dedicated-Hosting-Provider-300x212.png) ![host advice 2026 top linux hosting badge](https://www.inmotionhosting.com/wp-content/uploads/2026/02/hostadvice-2026-top-10-linux-hosting-300x300.png) ![G2 Hosting Leader Award Badge](https://www.inmotionhosting.com/wp-content/uploads/2026/04/G2-Spring-2026-Shared-Hosting-Leader-260x300.png) ** ** ## Support Center – All your common hosting questions answered. 170,000+ Customers Our Support Center and community driven Questions & Answers section is visited by over 200,000+ customers a month. We also have an expansive [Education Channel](https://www.inmotionhosting.com/support/edu/) which guides you through some of today’s most popular applications like WordPress, Drupal, Joomla and so much more. ![Personal Support](https://www.inmotionhosting.com/wp-content/uploads/2024/11/web-hosting-person3.jpg) ## Professional Website Support Services For large businesses and enterprise level customers, the InMotion Solutions team saves you time and provides best-fit solutions for all your needs. [Learn More](/solutions) ## Questions? Get 24/7 support from our dedicated technical and customer service team via live chat, ticket submissions, and online [support guides](https://www.inmotionhosting.com/support/). If you prefer speaking to us, phone support is available weekdays from 9am to 9pm ET. *   * [757-416-6575](tel:+1-757-416-6575) *   * [Start a Live Chat](#) “Amazing customer service starts with comprehensive training. Our customer support teams get over 280 hours of training to give you the best customer support and experience.” Austin V., Training ![Austin V., Training](https://www.inmotionhosting.com/wp-content/uploads/2023/02/employee-austin-50x50-1.png) ![Austin V., Training](https://www.inmotionhosting.com/wp-content/uploads/2022/03/employee-austin.png) Austin V. Training “Amazing customer service starts with comprehensive training. Our customer support teams get over 280 hours of training to give you the best customer support and experience.” ### Shared Hosting Basic websites, start-ups & personalized email Starting at $4.99/mo Renews at $13.99/mo [Continue](/shared-hosting) Starting at $4.99/mo Renews at $13.99/mo [Continue](/shared-hosting) Starting at $4.79/mo Renews at $14.99/mo [Continue](/shared-hosting) Starting at $16.99/mo Renews at $16.99/mo [Continue](/shared-hosting) ### VPS Hosting High-growth businesses & moderate web traffic Starting at $9.99/mo Renews at $16.99/mo [Continue](/vps-hosting) Starting at $10.99/mo Renews at $26.99/mo [Continue](/vps-hosting) Starting at $13.99/mo Renews at $26.99/mo [Continue](/vps-hosting) Starting at $19.99/mo Renews at $36.99/mo [Continue](/vps-hosting) ### Dedicated Servers Big projects, high-traffic websites & root access Starting at $24.99/mo Renews at $49.99/mo [Continue](/dedicated-servers) Starting at $29.99/mo Renews at $49.99/mo [Continue](/dedicated-servers) Starting at $45.00/mo Renews at $59.99/mo [Continue](/dedicated-servers) ### Reseller Hosting Build your hosting business, unlimited sites Starting at $19.99/mo Renews at $35.99/mo [Continue](/reseller-hosting) Starting at $19.99/mo Renews at $35.99/mo [Continue](/reseller-hosting) Starting at $19.99/mo Renews at $35.99/mo [Continue](/reseller-hosting) Starting at $19.99/mo Renews at $35.99/mo [Continue](/reseller-hosting) Starting at $0.99/mo Renews at $35.99/mo [Continue](/reseller-hosting) ### Essential WP Beginner friendly with all the essentials Starting at $5.49/mo Renews at $14.49/mo [Continue](/shared-hosting/wordpress) Starting at $5.49/mo Renews at $14.49/mo [Continue](/shared-hosting/wordpress) Starting at $5.29/mo Renews at $15.49/mo [Continue](/shared-hosting/wordpress) Starting at $16.49/mo Renews at $17.49/mo [Continue](/shared-hosting/wordpress) ❮❯ **