{"id":9828,"date":"2019-10-17T14:13:33","date_gmt":"2019-10-17T18:13:33","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/employment\/?p=9828"},"modified":"2023-05-02T15:13:33","modified_gmt":"2023-05-02T19:13:33","slug":"top-3-skills-of-a-technical-support-specialist","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/employment\/employee-blog\/top-3-skills-of-a-technical-support-specialist\/","title":{"rendered":"Top 3 Skills of a Technical Support Specialist"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Every job has its own unique skill set to be successful in a role. Have you ever wondered what top three skills are needed for a Technical Support Specialist role at InMotion Hosting?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">First and foremost, you will need to love helping customers! Every day you will be helping our customers with their web hosting services. Our customer\u2019s websites can be extremely influential to the success of their business. By fixing any problems and alleviating concerns regarding their website, you will be their key to success.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The second top skill needed is the desire to learn and grow. One of our Customer Success Supervisors, Nick P. said: \u201cI love the Technical Support role because you are always doing something new and growing your skillset.\u201d Yes, you will get those typical calls of a password reset but you will also get the opportunity to expand your technical knowledge and grow your skill set.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Last but definitely not least is having a love of Linux. Every day in this role you will be working in the Linux command line. Knowing commands like grep, dig and others will greatly help in the day to day of this position.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Do you have what it takes for this Technical Support role? If so apply today! <\/span><a href=\"https:\/\/www.inmotionhosting.com\/employment\/position-openings\/technical-support-specialist-2\"><span style=\"font-weight: 400;\">https:\/\/www.inmotionhosting.com\/employment\/position-openings\/technical-support-specialist-2<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Don\u2019t have all of the skills for this position yet? Then apply for our Technical Support Pipeline Program. This is a free, online, go-at-your-own-pace program that will help you get up to speed on the skills needed for this role. <\/span><a href=\"https:\/\/www.inmotionhosting.com\/employment\/job-openings\/talent-pipeline\"><span style=\"font-weight: 400;\">https:\/\/www.inmotionhosting.com\/employment\/job-openings\/talent-pipeline<\/span><\/a><\/p>\n<p><a href=\"https:\/\/www.inmotionhosting.com\/employment\/wp-content\/uploads\/2019\/10\/3-skills-2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-9831\" src=\"https:\/\/www.inmotionhosting.com\/employment\/wp-content\/uploads\/2019\/10\/3-skills-2.png\" alt=\"Our Technical Support Team\" width=\"524\" height=\"225\" srcset=\"https:\/\/www.inmotionhosting.com\/employment\/wp-content\/uploads\/2019\/10\/3-skills-2.png 624w, https:\/\/www.inmotionhosting.com\/employment\/wp-content\/uploads\/2019\/10\/3-skills-2-300x129.png 300w\" sizes=\"auto, (max-width: 524px) 100vw, 524px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Every job has its own unique skill set to be successful in a role. Have you ever wondered what top three skills are needed for a Technical Support Specialist role at InMotion Hosting?\u00a0 First and foremost, you will need to love helping customers! Every day you will be helping our customers with their web hosting<a class=\"moretag\" href=\"https:\/\/www.inmotionhosting.com\/employment\/employee-blog\/top-3-skills-of-a-technical-support-specialist\/\"> Read More ><\/a><\/p>\n","protected":false},"author":38,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[6],"tags":[],"class_list":["post-9828","post","type-post","status-publish","format-standard","hentry","category-employee-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Top 3 Skills of a Technical Support Specialist - Inside InMotion Hosting<\/title>\n<meta name=\"description\" content=\"Have you ever wondered what top three skills are needed for a Technical Support Specialist role at InMotion Hosting?\u00a0See if you have what it takes!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.inmotionhosting.com\/employment\/employee-blog\/top-3-skills-of-a-technical-support-specialist\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Top 3 Skills of a Technical Support Specialist - Inside InMotion Hosting\" \/>\n<meta property=\"og:description\" content=\"Have you ever wondered what top three skills are needed for a Technical Support Specialist role at InMotion Hosting?\u00a0See if you have what it takes!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.inmotionhosting.com\/employment\/employee-blog\/top-3-skills-of-a-technical-support-specialist\/\" \/>\n<meta property=\"og:site_name\" content=\"Inside InMotion Hosting\" \/>\n<meta property=\"article:published_time\" content=\"2019-10-17T18:13:33+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-05-02T19:13:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.inmotionhosting.com\/employment\/wp-content\/uploads\/2019\/10\/3-skills-2.png\" \/>\n<meta name=\"author\" content=\"Haili\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Haili\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Top 3 Skills of a Technical Support Specialist - Inside InMotion Hosting","description":"Have you ever wondered what top three skills are needed for a Technical Support Specialist role at InMotion Hosting?\u00a0See if you have what it takes!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.inmotionhosting.com\/employment\/employee-blog\/top-3-skills-of-a-technical-support-specialist\/","og_locale":"en_US","og_type":"article","og_title":"Top 3 Skills of a Technical Support Specialist - Inside InMotion Hosting","og_description":"Have you ever wondered what top three skills are needed for a Technical Support Specialist role at InMotion Hosting?\u00a0See if you have what it takes!","og_url":"https:\/\/www.inmotionhosting.com\/employment\/employee-blog\/top-3-skills-of-a-technical-support-specialist\/","og_site_name":"Inside InMotion Hosting","article_published_time":"2019-10-17T18:13:33+00:00","article_modified_time":"2023-05-02T19:13:33+00:00","og_image":[{"url":"https:\/\/www.inmotionhosting.com\/employment\/wp-content\/uploads\/2019\/10\/3-skills-2.png","type":"","width":"","height":""}],"author":"Haili","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Haili","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.inmotionhosting.com\/employment\/employee-blog\/top-3-skills-of-a-technical-support-specialist\/#article","isPartOf":{"@id":"https:\/\/www.inmotionhosting.com\/employment\/employee-blog\/top-3-skills-of-a-technical-support-specialist\/"},"author":{"name":"Haili","@id":"https:\/\/www.inmotionhosting.com\/employment\/#\/schema\/person\/a3fc348b5fe60e243d52a6290ca2c872"},"headline":"Top 3 Skills of a Technical Support Specialist","datePublished":"2019-10-17T18:13:33+00:00","dateModified":"2023-05-02T19:13:33+00:00","mainEntityOfPage":{"@id":"https:\/\/www.inmotionhosting.com\/employment\/employee-blog\/top-3-skills-of-a-technical-support-specialist\/"},"wordCount":273,"commentCount":0,"image":{"@id":"https:\/\/www.inmotionhosting.com\/employment\/employee-blog\/top-3-skills-of-a-technical-support-specialist\/#primaryimage"},"thumbnailUrl":"https:\/\/www.inmotionhosting.com\/employment\/wp-content\/uploads\/2019\/10\/3-skills-2.png","articleSection":["Employee Blog"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.inmotionhosting.com\/employment\/employee-blog\/top-3-skills-of-a-technical-support-specialist\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.inmotionhosting.com\/employment\/employee-blog\/top-3-skills-of-a-technical-support-specialist\/","url":"https:\/\/www.inmotionhosting.com\/employment\/employee-blog\/top-3-skills-of-a-technical-support-specialist\/","name":"Top 3 Skills of a Technical Support Specialist - Inside InMotion Hosting","isPartOf":{"@id":"https:\/\/www.inmotionhosting.com\/employment\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.inmotionhosting.com\/employment\/employee-blog\/top-3-skills-of-a-technical-support-specialist\/#primaryimage"},"image":{"@id":"https:\/\/www.inmotionhosting.com\/employment\/employee-blog\/top-3-skills-of-a-technical-support-specialist\/#primaryimage"},"thumbnailUrl":"https:\/\/www.inmotionhosting.com\/employment\/wp-content\/uploads\/2019\/10\/3-skills-2.png","datePublished":"2019-10-17T18:13:33+00:00","dateModified":"2023-05-02T19:13:33+00:00","author":{"@id":"https:\/\/www.inmotionhosting.com\/employment\/#\/schema\/person\/a3fc348b5fe60e243d52a6290ca2c872"},"description":"Have you ever wondered what top three skills are needed for a Technical Support Specialist role at InMotion Hosting?\u00a0See if you have what it takes!","breadcrumb":{"@id":"https:\/\/www.inmotionhosting.com\/employment\/employee-blog\/top-3-skills-of-a-technical-support-specialist\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.inmotionhosting.com\/employment\/employee-blog\/top-3-skills-of-a-technical-support-specialist\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.inmotionhosting.com\/employment\/employee-blog\/top-3-skills-of-a-technical-support-specialist\/#primaryimage","url":"https:\/\/www.inmotionhosting.com\/employment\/wp-content\/uploads\/2019\/10\/3-skills-2.png","contentUrl":"https:\/\/www.inmotionhosting.com\/employment\/wp-content\/uploads\/2019\/10\/3-skills-2.png","width":624,"height":268},{"@type":"BreadcrumbList","@id":"https:\/\/www.inmotionhosting.com\/employment\/employee-blog\/top-3-skills-of-a-technical-support-specialist\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.inmotionhosting.com\/employment\/"},{"@type":"ListItem","position":2,"name":"Top 3 Skills of a Technical Support Specialist"}]},{"@type":"WebSite","@id":"https:\/\/www.inmotionhosting.com\/employment\/#website","url":"https:\/\/www.inmotionhosting.com\/employment\/","name":"Inside InMotion Hosting","description":"InMotionHosting.com","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.inmotionhosting.com\/employment\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.inmotionhosting.com\/employment\/#\/schema\/person\/a3fc348b5fe60e243d52a6290ca2c872","name":"Haili"}]}},"_links":{"self":[{"href":"https:\/\/www.inmotionhosting.com\/employment\/wp-json\/wp\/v2\/posts\/9828","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.inmotionhosting.com\/employment\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.inmotionhosting.com\/employment\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.inmotionhosting.com\/employment\/wp-json\/wp\/v2\/users\/38"}],"replies":[{"embeddable":true,"href":"https:\/\/www.inmotionhosting.com\/employment\/wp-json\/wp\/v2\/comments?post=9828"}],"version-history":[{"count":9,"href":"https:\/\/www.inmotionhosting.com\/employment\/wp-json\/wp\/v2\/posts\/9828\/revisions"}],"predecessor-version":[{"id":9841,"href":"https:\/\/www.inmotionhosting.com\/employment\/wp-json\/wp\/v2\/posts\/9828\/revisions\/9841"}],"wp:attachment":[{"href":"https:\/\/www.inmotionhosting.com\/employment\/wp-json\/wp\/v2\/media?parent=9828"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.inmotionhosting.com\/employment\/wp-json\/wp\/v2\/categories?post=9828"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.inmotionhosting.com\/employment\/wp-json\/wp\/v2\/tags?post=9828"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}