{"id":1332,"date":"2011-08-28T08:00:20","date_gmt":"2011-08-28T12:00:20","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/employment\/?p=1332"},"modified":"2011-08-29T09:46:04","modified_gmt":"2011-08-29T13:46:04","slug":"imhs-customer-community-department-expands","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/employment\/available-positions\/imhs-customer-community-department-expands\/","title":{"rendered":"IMH&#8217;s Customer Community Department Expands."},"content":{"rendered":"<p>Here at InMotion Hosting we are always seeking new ways to &quot;thrill&quot; our customers and provide exceptional service. This has lead to the expansion of one of our newer departments, the Customer Community.<\/p>\n<p>In the month of July:<\/p>\n<ul>\n<li>25,977 visitors to support.inmotionhosting.com<\/li>\n<li>Those 25,977 users looked at a total of 124,798 pages<\/li>\n<li>Each user spent an average of 7 minutes on the site<\/li>\n<\/ul>\n<p>These visitors were looking for information to assist them with technical issues they were encountering. This is where our Customer Community team members come into play.&nbsp;The team proactively monitors customers needs and creates effective&nbsp;technical articles and tutorials&nbsp;for our support website, they reach out to customers in internal and external support forums providing technical guidance, and they communicate with customers through various social media platforms.<\/p>\n<p>Due to the&nbsp;great response and demand&nbsp;from customers that founding team member Brad Markle has seen, we are also actively seeking a 4th&nbsp;team member to join the ranks!<\/p>\n<p><strong>What makes this department fun?<\/strong><\/p>\n<ul>\n<li>Create great documentation, videos, tutorials, etc. for helping customers online<\/li>\n<li>Have a direct impact on helping our company grow<\/li>\n<li>Program fun tools to solve repetitive customer issues<\/li>\n<li>Interact with customers on other sites, social media, and in our communities<\/li>\n<li>Take on vps and dedicated server related problems &ndash; great chance to work some high level skills<\/li>\n<li>Create a Customer Community that other hosting companies will envy!<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.inmotionhosting.com\/employment\/wp-content\/uploads\/2011\/08\/Tim-and-Christi.jpg\"><img loading=\"lazy\" decoding=\"async\" alt=\"\" class=\"alignleft size-medium wp-image-1334\" height=\"225\" src=\"https:\/\/www.inmotionhosting.com\/employment\/wp-content\/uploads\/2011\/08\/Tim-and-Christi-300x225.jpg\" title=\"Tim and Christi\" width=\"300\" srcset=\"https:\/\/www.inmotionhosting.com\/employment\/wp-content\/uploads\/2011\/08\/Tim-and-Christi-300x225.jpg 300w, https:\/\/www.inmotionhosting.com\/employment\/wp-content\/uploads\/2011\/08\/Tim-and-Christi-1024x768.jpg 1024w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>New Team Members Tim and Christi already hard at work.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Here at InMotion Hosting we are always seeking new ways to &quot;thrill&quot; our customers and provide exceptional service. This has lead to the expansion of one of our newer departments, the Customer Community. In the month of July: 25,977 visitors to support.inmotionhosting.com Those 25,977 users looked at a total of 124,798 pages Each user spent<a class=\"moretag\" href=\"https:\/\/www.inmotionhosting.com\/employment\/available-positions\/imhs-customer-community-department-expands\/\"> Read More ><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[1],"tags":[],"class_list":["post-1332","post","type-post","status-publish","format-standard","hentry","category-available-positions"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>IMH&#039;s Customer Community Department Expands. - Inside InMotion Hosting<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.inmotionhosting.com\/employment\/available-positions\/imhs-customer-community-department-expands\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IMH&#039;s Customer Community Department Expands. - Inside InMotion Hosting\" \/>\n<meta property=\"og:description\" content=\"Here at InMotion Hosting we are always seeking new ways to &quot;thrill&quot; our customers and provide exceptional service. 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