Development Pipeline Program

Every 6 months our Development Team selects a few interested team members to take part in our Development Pipeline Program. This program is a way for the participants to learn more about the process, procedures, and languages the team uses on a regular basis while fine tuning their own development skill set.

 

We started this program last year and those who completed our first Development Pipeline at the beginning of 2017 have all since moved up into a Developer role within the company.

 

This week our 2nd group of participants who started the program in August of 2017 have received certificates of completion. Congratulations to Keith E., Jesse R., and Daniel K. for making it to the finish line through a lot of hard work and dedication! We’re very excited to see your continued professional development.

 

 

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Technical Support Representative

Do you love using Linux? Do you know what a LAMP stack is and how to use it?  We want you to join our Support Department as a Technical Support Representative! We are a fast-growing company with a relaxed culture, looking for talented, customer service focused technicians to join our family.

 

Come work 15 minutes from the ocean at our Virginia Beach, VA office or hit the slopes in our Denver, CO office. New team members are offered a $1,000 Sign on bonus.

 

As a Technical Support Representative, you will:

  • Help our customers with their web hosting accounts via phone, tickets and live chats.
  • Walk customers through setup of email, cPanel, and FTP clients
  • Be a part of a collaborative team environment where you’ll build on your technical skills to advance your career
  • Provide customer feedback to leaders to improve products, service, and customer satisfaction
  • Get extra cash! If our customers leave you a compliment, we’ll give you $10 for each one! Top performers earn about $7,000 a year in kudos!

 

So, Why InMotion?

We’re not your average call center; we like to have fun while working hard. Throughout the year you will find us at team building events, participating in volunteer activities in the community, out at the Food Trucks in the parking lot,  and at our Summer and Holiday events each year!

  • Biannual Profit Sharing
  • Wear jeans every day
  • Free weekly lunches
  • Free VPS
  • Opportunities for advancement at 90 days
  • Health, Dental, Vision, 401k plans, Holiday Pay, Paid Time Off

 

What it takes:

  • Ability to troubleshoot technical issues with a helpful attitude and friendly disposition
  • Familiarity with Linux command line
  • Experience creating or hosting websites
  • Working knowledge of cPanel and WordPress preferred
  • Help desk or call center experience preferred

 

Do you feel like you need to brush up on some of your Linux or web hosting skills? We have a Technical Pipeline Program that is all online and self-paced, designed to help you prepare for our Technical Support Representative position.

 Apply for our VA office here:

Apply for our CO office here:

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Women and Computer Programming

This week 3 of our team members attended “Women and Computer Programming: Explore Your Career Options”, a program put on by Tidewater Community College Women’s Center. This was a free event which focused on women in Computer Programming fields that featured a panel discussion with professionals from the industry. Corren McCoy, Vice President of Software Engineering and Chief Data Strategist, G-2 Ops, Inc. served as the keynote speaker. Attendees enjoyed lunch while networking with other women in the computer industry,  women interested in switching career, as well as current students and alumni of TCC. Thank you to the TCC Women’s Center for putting on such a great event!

 

Do you want to join the computer industry at a fast-growing company? Check out our Job Openings Page!

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Top Performers Lunch

At InMotion our Executive Team is very involved with getting to know everyone at InMotion, regardless of their position. The Executive Team always makes it a priority to attend as many of the office events as possible. Getting to know team members at InMotion on a one on one basis is important to the Executive team as well. One of the ways they do this is by hosting a “Top Performers” lunch. Recently Sunil Saxena, Executive Vice President, came to Denver to take the top performers in the Support Department to lunch.

Max M who attended the lunch said “It was quite motivating to know we have a great leader who is interested and involved in improving all aspects of the company.” Another team member, Nathan J, who also attended the lunch  added, “Meeting with Sunil and being able to talk over lunch was certainly a highlight. Going over future goals, new products and how we can personally grow in our skill sets, were just a few things that stood out. Having a leader who personally cares about the success of each of the agents makes working for InMotion Hosting incredible.”

Would you like to join our amazing team? We’re currently hiring Technical Support Representatives in our Denver office! Send your resume to recruiters@inmotionhosting.com. For a list of all our open positions, click here.

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Team Member Profile: Betsy H.

Hometown: Navy Brat – Tie between Kenosha, WI and Norfolk, VA

Position: Support – Tier 1 E

Been with InMotion Hosting since: July 2017

 

How have you enjoyed working in the web hosting industry since starting at InMotion Hosting?

I absolutely love working at IMH, and I could not have asked for a better place to start my career.  The casual and friendly environment allows me to be myself while dedicating my focus to learning new skills and improving as an employee. From the beginning, my coworkers have welcomed me and helped me grow, and I am so thankful for their support.

What is your current role at InMotion Hosting? What do you like most about it?

Currently, I am a Tier I Expert, which allows me to have more independence as a Support specialist, because I can handle more tasks without assistance from our higher tier.  A T1E is also expected to mentor and assist other agents.  After all the support I have received from my coworkers, I am excited to pay it forward, while continuing to expand my knowledge of this field.

What was the training process like?

Initially, the training process seemed a little intimidating. I started out by taking the Tier 1 Pipeline Course.  Fortunately, if I ever got stuck, I would get prompt responses from my teachers over email. I am really glad I had the initiative to complete the course, because it helped me in the long run.  Once I started live contacts, I felt overloaded with new information, but there was someone there to help every step of the way. I cannot believe how much I have learned in the past few months.  I found it super satisfying once everything I learned began to click.

Coolest gadget you own, want to own or have read about?

As a Navy Brat, I have a great passion for traveling, and one device I would love to own is ili.  It’s a hand held device that works as a one-way translator in real time without Wi-Fi. This allows you to ask questions and make requests anywhere in the world, without taking away the importance of learning the native language.

What would you like to tell us about yourself?

Lately, I have been dedicating my attention to server side technical support, but my interest in IT began with a passion for design.  Unfortunately, I often suffer from what some people call “art block”, and do not know what to create. That’s why I love bringing the ideas of others to life. Other than that, I love curling up with a good book or TV show, and spending time with my boyfriend, friends, and family.

 

Would you like to join our amazing team? We’re currently hiring Technical Support Representatives in our Denver office! Send your resume to recruiters@inmotionhosting.com. For a list of all our open positions, click here.

 

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