Frequently Asked Questions

The following FAQs cover many categories of Flex Metal Cloud. These categories consist of the platform and hardware technology, the network set up, the private cloud core, understanding the service level agreement, and details of how to run your very first private cloud! If you have any additional questions, your Account Manager will assist you with your needs.

    • Is there a graphical user interface?

    • What is OpenStack?

    • What is Ceph?

    • How many IOPS will I get?

    • Do you offer GPUs?

    • What is the "server to switch" port speeds?

    • What is your overall connectivity?

    • OpenStack Security Groups

    • OpenStack Runs VXLAN

    • Provisioning Bare Metal Servers

    • How many resources go to the Control Plane?

    • How are IP Addresses Handled?

    • What is a Control Plane?

    • Is there any shared hardware in our Flex Metal Cloud?

    • How do I give self-service access to different departments or people within my company?

    • Why select a 5 server PCC over a 3 server PCC?

    • For Ceph data redundancy, why choose 3 replicas versus 2 replicas or vice-versa?

    • Do I have access to the OpenStack APIs to automate deployments by using Terraform, Ansible, etc.?

    • What are the options to grow my Compute and/or Storage resources?

    • When should I consider moving from Converged to a Stand-alone Compute and Storage?

    • Can I use the boot drive for data storage or part of a Ceph Pool?

    • I am using a Flex Metal Cloud as part of my Disaster Recovery plan. What do you need to know to be prepared in case we fail over to our Flex Metal Cloud?

    • What are we responsible for versus what are you responsible for?

    • I need help in my Private Cloud, how do I let you in?

    • Will you help with Linux questions?  Or individual Services running on one of my VMs?

    • How do I return servers?

    • When should I add more servers?

    • What do you recommend for Disaster Recovery replication or backups?

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