{"id":8131,"date":"2019-05-09T07:35:22","date_gmt":"2019-05-09T14:35:22","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/blog\/?p=8131"},"modified":"2024-01-23T14:34:29","modified_gmt":"2024-01-23T19:34:29","slug":"my-website-crashed-now-what","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/blog\/my-website-crashed-now-what\/","title":{"rendered":"My Website Crashed \u2013 Now What?"},"content":{"rendered":"\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"780\" height=\"520\" src=\"https:\/\/www.inmotionhosting.com\/blog\/wp-content\/uploads\/2019\/05\/website-crash.jpg\" alt=\"My Website Crashed Now What | InMotion Hosting\" class=\"wp-image-8141 skip_lazy\" srcset=\"https:\/\/www.inmotionhosting.com\/blog\/wp-content\/uploads\/2019\/05\/website-crash.jpg 780w, https:\/\/www.inmotionhosting.com\/blog\/wp-content\/uploads\/2019\/05\/website-crash-300x200.jpg 300w, https:\/\/www.inmotionhosting.com\/blog\/wp-content\/uploads\/2019\/05\/website-crash-768x512.jpg 768w, https:\/\/www.inmotionhosting.com\/blog\/wp-content\/uploads\/2019\/05\/website-crash-560x373.jpg 560w\" sizes=\"auto, (max-width: 780px) 100vw, 780px\" \/><\/figure>\n\n\n\n<p>It finally happened: your website went down and you\u2019re freaking out because you don\u2019t know what to do or even if you have a recent website backup. Don\u2019t worry, we\u2019re here to help! We\u2019re going to go over some of the common issues that cause a website to crash, what to do, and how to be better prepared if it happens again.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Common Reasons Why a Website Will Crash<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li><strong>Plugins. <\/strong>As technology is always evolving, the same can\u2019t be said for plugins. Some plugin creators either abandon their creation or don\u2019t update it. If a plugin you used has not been updated there is a chance that it will bug out and cause a crash.<\/li><li><strong>Coding. <\/strong>When updating code, be sure that it is on the same page as your website. Adding code that clashes with the current code or a plugin will usually result in a crash. If your website goes down right after you\u2019ve added new code, this is probably the culprit.<\/li><li><strong>Traffic Spike. <\/strong>If you&#8217;re a glass-half-full person, this is a good problem. I mean, your website is down (boo) but you are getting more traffic(yay)! However, it\u2019s still a problem, and it needs to be fixed.<\/li><li><strong>Lack of Hosting Space. <\/strong>A common problem with traffic spikes &#8211; if you don\u2019t have enough hosting space your site can and will crash. Unlike a traffic spike, there is no glass-half-full here. What you started with will not always work unless you keep your website extremely small and don\u2019t upgrade it.<\/li><li><strong>Hackers. <\/strong>Some people just want to watch the world burn, and your website just happens to be in their world. Brute force attacks can cripple a website extremely fast causing stress and loss of time and money trying to fix it.<\/li><li><strong>Domain Expiring. <\/strong>You may not think about your domain after purchasing it, but it\u2019s crucial to your site. If your domain expires without you having renewed it, there\u2019s simply no way to get to your site.<\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">How Do Crashes Get Fixed?<\/h2>\n\n\n\n<p>Right off the bat, contact your hosting provider. They\u2019ll be able to help you figure out the issue. Even if it\u2019s not their fault they have the tools and experience to uncover the problem area and how to go about solving it.<\/p>\n\n\n\n<p>Stay in contact with them and try to remain calm and patient. Every fix is not immediate and there may be multiple issues going on. If your host can\u2019t help you, start looking for somebody who can. Then start looking for a new host.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Get&nbsp;Up and Running&nbsp;From Your Website Backup<\/h2>\n\n\n\n<p>Remember when we talked about a website backup? Well, hopefully, you had one. If not, let\u2019s talk about your host.<\/p>\n\n\n\n<p>You need to have absolute confidence in your hosting provider having a backup of your website. If your host doesn\u2019t offer this, why are you still with them? Having a backup when your site goes down reduces the downtime drastically. We understand the importance of getting your website back up as fast as possible, which is why we offer an Automatic Remote Backup Service.<\/p>\n\n\n\n<p>Another step is to do some research before adding new code or adding or updating plugins. As we mentioned, these things can get outdated or cause more issues without your knowledge. A simple Google search can help save the headaches caused by your website crashing.<\/p>\n\n\n\n<p>If we seemed a little aggressive about the website backup, it\u2019s because it\u2019s very important. Websites crash. You might not be able to prevent your site from crashing, but you can always be prepared. Make sure you are 100% confident in your host having a backup and being able to help you when the time comes. For more information on our automatic backup service, check out the details <a href=\"https:\/\/www.inmotionhosting.com\/support\/edu\/cpanel\/setup-scheduled-cpanel-backups\/\">here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It finally happened: your website went down and you\u2019re freaking out because you don\u2019t know what to do or even if you have a recent website backup. Don\u2019t worry, we\u2019re here to help! We\u2019re going to go over some of the common issues that cause a website to crash, what to do, and how to<a class=\"moretag\" href=\"https:\/\/www.inmotionhosting.com\/blog\/my-website-crashed-now-what\/\"> Read More ><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[37,254],"tags":[],"class_list":["post-8131","post","type-post","status-publish","format-standard","hentry","category-technology","category-tips-and-advice"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>My Website Crashed \u2013 Now What? | InMotion Hosting<\/title>\n<meta name=\"description\" content=\"What do you do if your website goes down? Backup? Damage control? Let&#039;s help you find out what the next steps are, so you can be prepared.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.inmotionhosting.com\/blog\/my-website-crashed-now-what\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"My Website Crashed \u2013 Now What? | InMotion Hosting\" \/>\n<meta property=\"og:description\" content=\"What do you do if your website goes down? Backup? Damage control? Let&#039;s help you find out what the next steps are, so you can be prepared.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.inmotionhosting.com\/blog\/my-website-crashed-now-what\/\" \/>\n<meta property=\"og:site_name\" content=\"InMotion Hosting Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/inmotionhosting\" \/>\n<meta property=\"article:published_time\" content=\"2019-05-09T14:35:22+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-01-23T19:34:29+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.inmotionhosting.com\/blog\/wp-content\/uploads\/2019\/05\/website-crash.jpg\" \/>\n<meta name=\"author\" content=\"InMotion Hosting\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@inmotionhosting\" \/>\n<meta name=\"twitter:site\" content=\"@inmotionhosting\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"InMotion Hosting\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"My Website Crashed \u2013 Now What? | InMotion Hosting","description":"What do you do if your website goes down? Backup? Damage control? Let's help you find out what the next steps are, so you can be prepared.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.inmotionhosting.com\/blog\/my-website-crashed-now-what\/","og_locale":"en_US","og_type":"article","og_title":"My Website Crashed \u2013 Now What? | InMotion Hosting","og_description":"What do you do if your website goes down? Backup? Damage control? Let's help you find out what the next steps are, so you can be prepared.","og_url":"https:\/\/www.inmotionhosting.com\/blog\/my-website-crashed-now-what\/","og_site_name":"InMotion Hosting Blog","article_publisher":"https:\/\/www.facebook.com\/inmotionhosting","article_published_time":"2019-05-09T14:35:22+00:00","article_modified_time":"2024-01-23T19:34:29+00:00","og_image":[{"url":"https:\/\/www.inmotionhosting.com\/blog\/wp-content\/uploads\/2019\/05\/website-crash.jpg","type":"","width":"","height":""}],"author":"InMotion Hosting","twitter_card":"summary_large_image","twitter_creator":"@inmotionhosting","twitter_site":"@inmotionhosting","twitter_misc":{"Written by":"InMotion Hosting","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"TechArticle","@id":"https:\/\/www.inmotionhosting.com\/blog\/my-website-crashed-now-what\/#article","isPartOf":{"@id":"https:\/\/www.inmotionhosting.com\/blog\/my-website-crashed-now-what\/"},"author":{"name":"InMotion Hosting","@id":"https:\/\/www.inmotionhosting.com\/blog\/#\/schema\/person\/f21a89c83c7697a760c96cfe58e646bc"},"headline":"My Website Crashed \u2013 Now What?","datePublished":"2019-05-09T14:35:22+00:00","dateModified":"2024-01-23T19:34:29+00:00","mainEntityOfPage":{"@id":"https:\/\/www.inmotionhosting.com\/blog\/my-website-crashed-now-what\/"},"wordCount":654,"commentCount":0,"publisher":{"@id":"https:\/\/www.inmotionhosting.com\/blog\/#organization"},"image":{"@id":"https:\/\/www.inmotionhosting.com\/blog\/my-website-crashed-now-what\/#primaryimage"},"thumbnailUrl":"https:\/\/www.inmotionhosting.com\/blog\/wp-content\/uploads\/2019\/05\/website-crash.jpg","articleSection":["Technology","Tips and Advice"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.inmotionhosting.com\/blog\/my-website-crashed-now-what\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.inmotionhosting.com\/blog\/my-website-crashed-now-what\/","url":"https:\/\/www.inmotionhosting.com\/blog\/my-website-crashed-now-what\/","name":"My Website Crashed \u2013 Now What? | InMotion Hosting","isPartOf":{"@id":"https:\/\/www.inmotionhosting.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.inmotionhosting.com\/blog\/my-website-crashed-now-what\/#primaryimage"},"image":{"@id":"https:\/\/www.inmotionhosting.com\/blog\/my-website-crashed-now-what\/#primaryimage"},"thumbnailUrl":"https:\/\/www.inmotionhosting.com\/blog\/wp-content\/uploads\/2019\/05\/website-crash.jpg","datePublished":"2019-05-09T14:35:22+00:00","dateModified":"2024-01-23T19:34:29+00:00","description":"What do you do if your website goes down? Backup? Damage control? Let's help you find out what the next steps are, so you can be prepared.","breadcrumb":{"@id":"https:\/\/www.inmotionhosting.com\/blog\/my-website-crashed-now-what\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.inmotionhosting.com\/blog\/my-website-crashed-now-what\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.inmotionhosting.com\/blog\/my-website-crashed-now-what\/#primaryimage","url":"https:\/\/www.inmotionhosting.com\/blog\/wp-content\/uploads\/2019\/05\/website-crash.jpg","contentUrl":"https:\/\/www.inmotionhosting.com\/blog\/wp-content\/uploads\/2019\/05\/website-crash.jpg","width":780,"height":520},{"@type":"BreadcrumbList","@id":"https:\/\/www.inmotionhosting.com\/blog\/my-website-crashed-now-what\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.inmotionhosting.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Tips and Advice","item":"https:\/\/www.inmotionhosting.com\/blog\/tips-and-advice\/"},{"@type":"ListItem","position":3,"name":"My Website Crashed \u2013 Now What?"}]},{"@type":"WebSite","@id":"https:\/\/www.inmotionhosting.com\/blog\/#website","url":"https:\/\/www.inmotionhosting.com\/blog\/","name":"InMotion Hosting Blog","description":"Web Hosting Strategy, Trends and Security","publisher":{"@id":"https:\/\/www.inmotionhosting.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.inmotionhosting.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.inmotionhosting.com\/blog\/#organization","name":"InMotion Hosting","url":"https:\/\/www.inmotionhosting.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.inmotionhosting.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.inmotionhosting.com\/blog\/wp-content\/uploads\/2019\/11\/imh-logo-all-colors-big.jpg","contentUrl":"https:\/\/www.inmotionhosting.com\/blog\/wp-content\/uploads\/2019\/11\/imh-logo-all-colors-big.jpg","width":1630,"height":430,"caption":"InMotion Hosting"},"image":{"@id":"https:\/\/www.inmotionhosting.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/inmotionhosting","https:\/\/x.com\/inmotionhosting"]},{"@type":"Person","@id":"https:\/\/www.inmotionhosting.com\/blog\/#\/schema\/person\/f21a89c83c7697a760c96cfe58e646bc","name":"InMotion Hosting","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/eb965eada0c0513dd2e1976b21fe270fa4f19ac273960fc080f9d46b81b353a4?s=96&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/eb965eada0c0513dd2e1976b21fe270fa4f19ac273960fc080f9d46b81b353a4?s=96&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/eb965eada0c0513dd2e1976b21fe270fa4f19ac273960fc080f9d46b81b353a4?s=96&r=g","caption":"InMotion Hosting"},"url":"https:\/\/www.inmotionhosting.com\/blog\/author\/imhmainadmin\/"}]}},"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"primary_category":{"id":254,"name":"Tips and Advice","slug":"tips-and-advice","link":"https:\/\/www.inmotionhosting.com\/blog\/tips-and-advice\/"},"_links":{"self":[{"href":"https:\/\/www.inmotionhosting.com\/blog\/wp-json\/wp\/v2\/posts\/8131","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.inmotionhosting.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.inmotionhosting.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.inmotionhosting.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.inmotionhosting.com\/blog\/wp-json\/wp\/v2\/comments?post=8131"}],"version-history":[{"count":5,"href":"https:\/\/www.inmotionhosting.com\/blog\/wp-json\/wp\/v2\/posts\/8131\/revisions"}],"predecessor-version":[{"id":73060,"href":"https:\/\/www.inmotionhosting.com\/blog\/wp-json\/wp\/v2\/posts\/8131\/revisions\/73060"}],"wp:attachment":[{"href":"https:\/\/www.inmotionhosting.com\/blog\/wp-json\/wp\/v2\/media?parent=8131"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.inmotionhosting.com\/blog\/wp-json\/wp\/v2\/categories?post=8131"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.inmotionhosting.com\/blog\/wp-json\/wp\/v2\/tags?post=8131"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}