{"id":72478,"date":"2023-12-28T15:09:30","date_gmt":"2023-12-28T20:09:30","guid":{"rendered":"https:\/\/www.inmotionhosting.com\/blog\/?p=72478"},"modified":"2024-01-23T10:03:24","modified_gmt":"2024-01-23T15:03:24","slug":"team-member-profile-tyler-kmak","status":"publish","type":"post","link":"https:\/\/www.inmotionhosting.com\/blog\/team-member-profile-tyler-kmak\/","title":{"rendered":"Team Member Profile: Tyler Kmak"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Tyler Kmak<\/h2>\n\n\n<div class=\"wp-block-image is-resized\">\n<figure class=\"alignright size-full\"><img decoding=\"async\" src=\"https:\/\/www.inmotionhosting.com\/blog\/wp-content\/uploads\/2023\/12\/Jurassic-Park-Hawaii-Tyler-Kmak.jpg\" alt=\"Tyler Kmak at Jurassic Park Hawaii\" class=\"wp-image-71647 skip_lazy\" style=\"width:452px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<p>Role: <strong>Customer Success Supervisor<\/strong><br>Hometown: <strong>Brick, NJ<\/strong><br>Been with InMotion Hosting since: <strong>2020<\/strong><\/p>\n\n\n\n<p><b>What is your current role at InMotion Hosting? What do you like most about it?<\/b><\/p>\n\n\n\n<p>My current role is a Customer Success Supervisor. I like being able to help improve the company, the employee workflow, and the customer experience.<\/p>\n\n\n\n<p>One of the reasons I enjoy my job is the constant variety it offers. Each day presents a unique set of experiences as I work with different people and departments. I also have the opportunity to learn new things continually.<\/p>\n\n\n\n<p><strong>In your opinion, what does it take to take to make the customer happy?<\/strong><\/p>\n\n\n\n<p>It\u2019s important to listen to your customers and make them feel like they matter.<\/p>\n\n\n\n<p><strong>What&#8217;s one tool that you think is most helpful for our customers?<\/strong><\/p>\n\n\n\n<p>AMP, because it gives the customer quick access to their web hosting.<\/p>\n\n\n\n<p><strong>What&#8217;s your favorite thing about InMotion Hosting?<\/strong><\/p>\n\n\n\n<p>The People.<\/p>\n\n\n\n<p><strong>What is the coolest gadget you own, want to own, or have read about?<\/strong><\/p>\n\n\n\n<p>Smart Home Appliances, most of my house is connected to Google.<\/p>\n\n\n\n<p><strong>What would you like to tell us about yourself?<\/strong><\/p>\n\n\n\n<p>If I can get from T1 through APS to a Supervisor position, anyone can do it. You just need to set goals, put in the work, and remain teachable.<\/p>\n\n\n\n<p><strong>Describe your personality in one word.<\/strong><\/p>\n\n\n\n<p>Positive.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>My current role is a Customer Success Supervisor. I like being able to help improve the company, the employee workflow, and the customer experience. One of the reasons I enjoy my job is the constant variety it offers. Each day presents a unique set of experiences as I work with different people and departments. I also have the opportunity to learn new things continually.<\/p>\n","protected":false},"author":103,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[206],"tags":[],"class_list":["post-72478","post","type-post","status-publish","format-standard","hentry","category-imh-lifestyle"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Team Member Profile: Tyler Kmak | InMotion Hosting<\/title>\n<meta name=\"description\" content=\"As a Customer Success Supervisor, Tyler helps improve the company, the employee workflow, and the customer experience.\" 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