---
title: "Team Member Profile: Tyler Kmak"
description: "My current role is a Customer Success Supervisor. I like being able to help improve the company, the employee workflow, and the customer experience. One of the reasons I enjoy my job is the constant variety it offers. Each day presents a unique set of experiences as I work with different people and departments. I also have the opportunity to learn new things continually."
url: https://www.inmotionhosting.com/blog/team-member-profile-tyler-kmak/
date: 2023-12-28
modified: 2024-01-23
author: "Jennifer Fan"
categories: ["IMH Lifestyle"]
type: post
lang: en
---

# Team Member Profile: Tyler Kmak

## Tyler Kmak

![Tyler Kmak at Jurassic Park Hawaii](https://www.inmotionhosting.com/blog/wp-content/uploads/2023/12/Jurassic-Park-Hawaii-Tyler-Kmak.jpg)

Role: **Customer Success Supervisor**
Hometown: **Brick, NJ**
Been with InMotion Hosting since: **2020**

**What is your current role at InMotion Hosting? What do you like most about it?**

My current role is a Customer Success Supervisor. I like being able to help improve the company, the employee workflow, and the customer experience.

One of the reasons I enjoy my job is the constant variety it offers. Each day presents a unique set of experiences as I work with different people and departments. I also have the opportunity to learn new things continually.

**In your opinion, what does it take to take to make the customer happy?**

It’s important to listen to your customers and make them feel like they matter.

**What’s one tool that you think is most helpful for our customers?**

AMP, because it gives the customer quick access to their web hosting.

**What’s your favorite thing about InMotion Hosting?**

The People.

**What is the coolest gadget you own, want to own, or have read about?**

Smart Home Appliances, most of my house is connected to Google.

**What would you like to tell us about yourself?**

If I can get from T1 through APS to a Supervisor position, anyone can do it. You just need to set goals, put in the work, and remain teachable.

**Describe your personality in one word.**

Positive.