I’m often surprised when talking to WordPress users by how unhappy they are with hosting support.
One user I spoke with said his host refused to help with a simple SSL integration.
We take support seriously. It doesn’t matter if you’re a Shared Hosting or Dedicated Server customer. Your needs might be different, but the level of support you’ll receive from us is always the same.
Our WordPress Hosting Stack Is Fully Supported
Not only is our WordPress Hosting stack fast and reliable, we also back you fully with 24/7 support.
When you sign up with us, you’ll get more support than you’ll know what to do with.
Call, Chat, Or Email 24/7
Around the clock support means there’s always a WordPress expert available to you.
Just imagine the value. Whether it’s early in the morning or in the middle of the night, if you have a WordPress question, you can call us and be talking to a WordPress expert in a matter of minutes.
Search Our Vast Knowledge Base
We’ve been writing articles in our Support Center since the very beginning, and we’re constantly updating and refining those articles to reflect new trends.
We’ve covered virtually every important topic related to web hosting you can think of. You can start with a basic HTML tutorial and go all the way up to hosting your own Ruby application or Git repository.
And we get comments and questions from users every day. Often, the questions become sources for new content.
Our internal review system also keeps our content balanced between revising old articles and creating new ones to cover emerging topics.
Are you interested in WordPress? We have a whole WordPress education channel dedicated solely to WordPress topics.
The Support Center also has powerful search features built into the back end. So just start typing a topic and you’ll find suggestions popping up right away.
Yes, Support Matters
We say support matters, because, let’s be honest, anyone can sell WordPress Hosting. And you have a lot of options on the market. But it’s not everyone who can provide an elite level of support.
Having a successful website or business often means taking full advantage of the resources you have available to you. And we hope our support will be a constant resource for you.