The Power of Account Management Panel

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The internet – The final frontier.  These are the continuing features of AMP.  Its ongoing mission: to explore new customization options, to seek out the best services for InMotion Hosting’s customers, to boldly go where no hosting company has gone before.

Have you seen the new Star Trek yet?  It’s fantastic.  Like all good fangirls, I’m enamored with all things Benedict Cumberbatch.   But that has nothing to do with this post, except that it gave me the opportunity for a timely and creative opening to talk about our Account Management Panel (AMP).

If you haven’t been using our AMP software yet, you’re really missing out.  But, now is the time!  We’ve added some awesome new features that will give you more control than ever over your account and server.  It’s majestic.

But, before we get into those new features, let’s recap what makes AMP so fantastic.  If you haven’t used it before, go to our website.  On the top of every page you’ll see the log in button.

AMP

From here, you can go anywhere!  It has an option to check your billing information, including reviewing what items are currently being billed for your account, reviewing past receipts, and even updating contact and payment information.  This saves you time and effort and takes the stress of billing off your shoulders.  You can even set renewal reminders, so you will always know what renewal is coming and when.

AMP also gives you direct access to your cPanel, and if you’re on a VPS or Dedicated platform, Web Host Manager (WHM).  This makes accessing all your accounts easier and faster as they are all linked to one central location.

But, you probably already knew that.  What you may not have known, is that we’ve added even more awesome features.

Purchase a new IP Address

You can now purchase a new IP address to your account directly through AMP. Yep.  You don’t have to contact our Support Team for it anymore, just click a few buttons and you’re on your way.

How do you do this?  It is located under “Additional Services” then, “Other”.  Select purchase IP address.  Done and done.

Change Your Primary Domain Name

We’ve also added the option to update your shared hosting account’s primary domain name.  So, if you decide the domain that was your primary is no longer needed, you can just log into your AMP, cancel the renewal on that domain and put a new domain in its place.

Start in the “Details” section under “Account and Billing”.  From there, click, “Make Changes”, and select “Change Primary Domain”.  Follow the prompts from there and with a bit of propagation time, you have a new primary domain name.

Restart Your Virtual Private Server

For whatever reason, there may come a time when you, or your site administrator, may need to reboot your server.  Before, that was a contact to our Support Team with an escalation to our System Administrators.  That took time.  However, now you can restart your VPS’s services right from the comfort of your living room, or office, or bathroom, or wherever you do your work.  We don’t judge here.

In AMP, we’re going to venture back to “Details” under “Accounts and Billing”.  In your “Active Subscriptions” section, you should see a button that says, “Restart VPS”.  Click that.

WHAMO!

Your VPS is restarting.  It’s like a direct line to our System Administrators.  Or magic; if you’re like me and think all this internet and technology stuff is secretly operated by wizards in disguise.

Once everything is restarted and ready to go again, you’ll get a SUCCESS message.  You’ll feel good about yourself.  You will have accomplished something that day.  This is what InMotion Hosting and AMP does for you, it brightens your day and boosts your confidence.  Maybe we should rename it to Awe-inspiring Magnificent Panel of Wonder.  AMPOW! That’s practically perfection.

With this newfound confidence, you can do anything.  Go out, live your dreams.  Interview for that dream job (we’re hiring, by the way: http://www.inmotionhosting.com/employment/), ask out that girl (or guy) you’ve been crushing on (I’m married, sorry), or just enjoy the world with your new positive outlook on life.  AMP, the internet, and our 24/7 Support Team will be here for you when you get back.

 

Managed Hosting and Launch Assist

rocket

Let me introduce you to Managed Hosting and Launch Assist. When I was given this assignment for the blog and newsletter, I was really excited.  I don’t know why it hadn’t occurred to me as a topic earlier, but I’m glad someone thought of it.

Why am I so excited, you ask? I mean, let’s be real, it’s not like I’m writing a post about Doctor Who or anything (don’t judge).

I am excited because I get to tell you about our new Managed Hosting service and Launch Assist for our Virtual Private Server and Dedicated hosting packages!  Okay, admittedly, without a little background on why that’s awesome that reveal is mildly anti-climactic, but stick with me, you’ll be excited too.

First, let’s flash back to just under three years ago when I first started working for InMotion Hosting.  I was hired onto our Customer Care team because I am awesome with customers.  My tech knowledge was not my strong suit.  I mean, I had a website and a blog and previously was a Genius at the Apple Store, so I knew my way around a computer and had a working knowledge of the internet.  However, my server knowledge wasn’t quite as good.  I mean, I could tell you that you needed accurate name servers, but I had no idea why.

Working here over the last few years has taught me a lot about servers and site design, but before that, I had no idea what I was doing.  However, I was bound and determined to learn it.

I ended up breaking things, a lot.  So, I started pestering the tech support reps to both fix the things I broke and explain to me how to not break it in the future.  Because I work here, I had a direct line to the brilliance.

Now, thanks to Managed Hosting, you have a direct line to the brilliance too!

Seriously, Managed Hosting is essentially a hook-up to our best and brightest.  They’re that friend everyone has who is willing to fix your server for you.  This is a team of Systems-level technicians dedicated to you.  While they are not account managers, we do keep the team intimate so they all can get to know our customers directly.

Keeping the whole team available to your account means you are almost guaranteed to have someone available who has expertise in your question.  You can also rest easy knowing that the Support Representative working on your account is not only experienced but also has the upper level server knowledge you can rely on.

These guys are brilliant enough to work directly with you or your developer on any level.  So, if you need to be able to jump right into a higher tier of support without going through our base T1 Premier Support Team, Managed Hosting is the place to be.

But, technical knowledge is not the only factor we take when selecting technicians for our Managed Hosting Team.  We also look for those agents who have some of the best customer service on the floor.  After all, that’s what sets InMotion Hosting apart from the pack, our dedicated focus to our customers.

We pride ourselves in the service our representatives offer.  We bring this up in the initial job interview, and it is a focus of every aspect of our training because it’s so much a part of our daily tasks.  It’s InMotion Hosting’s thing.  Go Daddy has elephants, HostGator has Texas, InMotion Hosting has Customer Service.  We strive every day to set the industry standard for customer service.

At the moment, Managed Hosting is only available to our VPS and Dedicated hosting customers, so if you have been on the fence about upgrading, now is the best time to do it!

Launch Assist

With your upgrade or new VPS or Dedicated purchase, you have optional Launch Assist to help get you up and running.

Included in all Dedicated packages and available for $99 on VPS packages, Launch assist gets you up to 2 hours of Managed Hosting within your first 30 days.  They can help you get your server set up just how you like it so you have a lean, mean, website hosting machine.

Between Managed Hosting and Launch Assist, our team has your team covered.

See?  I told you this was exciting.  This is better than when those stores give you employee discounts.  Except, the employee discount that you get is access to our employees!  That seems weird, but let me tell you; these guys have gotten me out of a lot of jams and have always been able to explain what I did wrong without confusing me.  They are gifted.

Just remember to do one thing that I didn’t.  Call Managed Hosting before you break your server.

Open Source Central: Concrete5

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Have you used Concrete5 yet?  I think it’s my new favorite thing ever.  (Don’t tell WordPress I said that.)

What is Concrete5 you ask?  It’s an up and coming content management system (CMS) and it is taking over.  Quite frankly, I think I am ok with that.

It’s an ultra-lite, easy to use, über powerful CMS that caters to the broad range of site builders out there.  From designers to developers, to people like me who just go into a software and clunk around until something works, Concrete5 has the power and features to fulfill all our needs.

I was able to think, “I wonder what all this Concrete5 hype is about?”, then install it through Softaculous, and begin working on my site in a matter of minutes.  I kid you not.  Within 2 hours, I had a good-looking website with customized CSS and full content on the home, about, and contact me pages.

Now that Concrete5 and I are in love, I figured I’d share some of this excitement with you, our lovely readers.  Here is my list of the top 5 most awesome features of Concrete5.

 

The Top 5 Most Awesome Features of Concrete5

1.       Most themes are Responsive.

Yep.  Right out of the gate, most themes are built to be responsive or have a mobile version you can use.    Even better?  You can change the mobile theme to be different than the full site.  That way, if you want something a little simpler for those tiny cellphone screens, you just pick a different theme for the mobile version.  How cool is that?

Responsive

2.       Easy and optional SEO features.

Built right into the site format, you’ve got the ability to automatically add the Meta Title, Meta Description, and Meta Keywords!  It’s a one click choice.  This means you can select what to add and when, and it also means you have easy access to update your SEO keywords to ensure that you are meeting the needs of your customers and remaining competitive with search engines.

SEO

3.       Direct, on-page editing.

Are you looking for a point and click style builder that is easy to customize, has a wide variety or templates to choose from, and has the power to allow full site development?  Look no further.  Concrete5 is set up in blocks which show up in black dotted lines.

onpageediting

You pick which blocks you want to add by clicking within the black dotted lines.  Then, select add block.  This will open a pop up window where you can select what you want it to be.

onpageeditingaddblock

You can pick anything from adding navigation, to an image, even a YouTube video, right here on the page you’re working on!

You can see your site as you build it.  Most content management systems require that you work on the content and coding of the site in the back end.  That means you have to bounce back and forth between your code and the site to see the changes you are making.  While you will have to do that to some extent with Concrete5, you can get a good feel for the layout before delving into the code.

4.       The Marketplace.

Typically, when you want an add-on or theme, you have to look all over the internet to get all of your options.  Concrete5 simplifies that.  It’s all in one place, the Marketplace.  Any plugins or themes that you would like can be found right in the software, so you don’t have to stop working to get the functionality you want.

5.       Extreme Theme Customization.

You can customize your themes and add any CSS (custom style script) right in the theme.  Through your themes page, click the “Customize” button next to your selected theme.  This will open color options and the CSS entry.

Talk about easy control.  I love that I can make changes to the CSS and see it change right in the same screen.  Color matching on my site became so much easier when I didn’t have to open another window to see how the colors look together.

CSS

With its combination of simplicity and power, Concrete5 is an all in one CMS that is sure to meet your needs.

Go forth, give it a try, and tell us your thoughts in the comments below!  We’d love to know what features you loved best.

 

The Modern Blog and Your Business

business_blog_photoBlog.  It’s a weird word with a lot of meaning.  Historically, blogs have been perceived as a digital journal for an individual to voice opinions, thoughts, or stories, and this definition holds true today, for some blogs.  For example, I have three personal blogs that I update regularly and they are just that, an online journal of my life.

But, I also have a professional blog designed solely to display my skills and services to the internet.  I use it to market my skills and display my knowledge.  This concept of the professional blog is becoming a regular occurrence for many businesses with an online presence.

But why?  Does it behoove your business to add a blog page to your website?  What content should you include, and how often should you update it?

First, ABSOLUTELY, you should have a blog on your website.  Groomers, caterers, graphic designers, even hosting companies (like this one) can benefit from a blog.  There are several reasons the blog page will benefit your business.

1.       Traffic:   You can increase traffic to your site by posting relevant or interesting content to your site’s blog.  Short posts full of interesting material, graphics, and media will draw more people to visit your site and see what’s going on.  If they are interested in what you have in your blog, they will explore the rest of your site to get to know your company.

 2.       Social Media:  Posts that are widely viewed are often shared on social media.  You can cheaply and easily promote your site, or an upcoming event, or your brand simply by having a post go viral.

Twitter and Facebook are two of the most prominent social media outlets, but if you use videos, YouTube is a great addition to your social media repertoire and if you use a lot of images, Pinterest is one of the fastest growing sites on the web.

However, don’t stop there, use social media to your advantage, Google+, Reddit, Tumblr, and StumbleUpon are other options to broadcast fun and interesting information about your business to a seemingly endless variety of demographics you wouldn’t be able to reach anywhere else.

3.       Search Engine Optimization: The big SEO.  The reason we put our sites online is to be viewed, and strong search engine optimization is a way to introduce your website to like-minded people.

Your strongest asset to both increase your rankings and the frequency of being crawled by search engine bots?  Content. Simple as that.  There are other factors in optimizing your site for search engines, but number one, focus on your content.  Interesting, keyword rich, relevant content will increase your rankings in your field.

However, there are some aspects of SEO worthy content that are best given by having a blog.  First, regular and frequent updates.  The more you update your site, the more it will be crawled.  Because you are continually updating your content you are showing search engines that this site is active and regularly monitored, thus increasing your ranking.

Next, linkability.  Remember when I mentioned a post going viral or driving traffic to your site?  This means your content is interesting and something people will read and share.  It’s linkable.  It’s easy to find, and interesting to read.  This will help increase backlinks and simultaneously improve your search engine ranking.  We call this a win-win.

Finally, a blog gives you more space to talk about a wide variety of topics that relate to your business.  Through this, you can also have a variety of keywords that you may not have been able to fit on your static pages.  This will introduce different aspects of your business to people who may not have searched for you previously.

Now that you have a blog, what content should you use?  Well, anything will work.  Give a short tutorial, maybe an image of one of your recent projects, or introduce some of your employees.  Let people get to know you and your business.  Open up the personal aspects of what you do.  This will give your readers someone to connect with.  It’s a blog, so there is more freedom and range in your topics.

Have a restaurant?  Give some cooking tips, recipes, or video tutorials.  Work in finance?  Have some of your experts offer budgeting tips, savings advice, or opinions on the current economy.  Work in construction?  Review the brands you use, show images of projects as they start, are in development, and the when completed.  Any of these topics will bring interested parties to your site, and better than that, if they find something interesting they are likely to pass it on and keep coming back to see your updates.

So, how often should you update your blog.  Ideally, you should update with a new post as frequently as possible.  Weekly or daily is best, but monthly will work as well.  Also, try to keep your updates on a regular schedule.  Don’t forget, every time you update your blog you should submit your site to search engines to be crawled!

Go out, add a blog page to your site and introduce yourself to the world.  Show the personal side of your company or show off all that knowledge you have on your field.  Open your site to the online community and draw new customers to your business!

The New Norm in Cyber World

hacking

Being security aware is becoming more and more important in the web hosting world. Over the past year, it has been estimated that the damage caused by DDoS and Hackers is costing the global economy approximately $2.5 Trillion a year in losses. In the first quarter of 2013, DDoS attacks grew by over 700%. If you believe you have never been impacted by a DDoS or Hacker attack, you are wrong.  You have been impacted by either a DDoS or Hacker Attack, and you probably lost revenue or customers due to the attack.

Although DDoS are not new and we’ve been hearing about them in the news for years, the types of DDoS attacks are becoming larger and more sophisticated.  What is concerning to me is that most individuals and companies who have a web presence don’t even understand what a DDoS attack is or the fact that at some point in the past, their website has been impacted by a DDoS Attack.

What is a Denial of Service attack (DoS)? A DoS attack is quite simple. The attacker attempts to prevent a website from functioning properly by sending a large amount of requests or other traffic to the target website causing it to become unresponsive.

With all the great advances in technology, there is always someone trying to exploit the technology to do harm. When companies started using distributive technologies for business purposes, attackers started using distributive technologies to enhance their attacks.  Just a few years ago, a large DDoS attack was 10-20mbs of traffic. Today, we regularly see DDoS attacks between 2-4gbs in size and we have seen attacks as large as 10gbs. There have been reports of DDoS attacks exceeding 100gbs.

DDoS attackers are extremely clever, and believe it or not, you may have unknowingly helped one of the attackers to attack another site. It’s true! You may be helping a DDoS attacker right now and don’t even know it. DDoS attackers are always looking for ways to exploit computer systems to host their attacks. Attackers use several techniques to gain access to systems. The most common are:

  • A malicious program is installed on your system and connects it to a hidden server, enabling the hacker to gain enough control of your system.
  • A malicious program is installed on your system allowing the hacker to monitor your key strokes, thus providing the hacker with account information.
  • Hackers gain access to systems through a security exploit in an application.

Once a system has been compromised, the attacker connects your systems to other compromised systems forming a botnet. Once the attacker has enough resources to take down the intended target, the attack is on!  The next thing you know, your IP address is being blocked and your customers are no longer able to get to your website.

Not all hackers are interested in sending DDoS attacks. In many cases, the hackers are interested in using your compromised system to send out email SPAM. This has been a growing trend throughout the industry.  Over the past year, we have seen a steady increase in customers’ sites being exploited to send SPAM.

The reason for this trend is quite simple. Most people who have an individual website don’t understand the need to keep their website application(s) up-to-date with the latest security patches, creating a bigger risk for a hacker to exploit the vulnerability. Recently one of the major content management systems (CMS) reported major security vulnerability in an older release. Within a few hours, hundreds of thousands of systems around the world were compromised by hackers exploiting the vulnerability.

The good news for our customers is that we take security very seriously and we work very hard to minimize hacks and DDoS attacks. With our recent upgrades to our networks, we have significantly reduced the number DDoS attacks. Unfortunately, there is only so much we can do and we need your help to be more security conscious.

We can block the DDoS attacks, we can tell you about the vulnerabilities with your website, but if you don’t act on our recommendations, there is a very good chance you will be the next victim of a hack attack. If your website has been hacked or you feel as though you may have been hacked, please feel free to contact us. We’re here to help you and we want to make sure you get the best service in the industry.

Domain Transfers, Pain Free

imh_domain_concierge_logoHey everybody!  It’s me again, the weird one who talks about Doctor Who and breaking things all the time.

I’m here to help.

Have you ever transferred a domain from one registrar to another?  Has it ever gone easily?

I can already read your mind.  It’s like we’re connected.  If you said yes to the first question, you probably said no to the second question.

I know how domain transfers work, I’ve done them for customers before as well as transferred a domain myself.  I’m not going to lie, it’s a pain.

First, you have to update all your WhoIs information to ensure that your contact information is up to date.  Then, you have to unlock or release the domain you want to transfer at your current registrar.  Then you have to get the EPP code and provide that to the registrar you are transferring to.

Then come the emails.  There are probably about a million emails you have to go through (give or take a few hundred thousand) from both registrars.  You will probably get an email from your current registrar asking if this is really what you want to do.  You will probably have to reply to that email or log in to confirm this.  Then you will get an email from your new registrar confirming that this is what you want to do.

Then you wait 5-10 days.  Then you get some more emails.  Then the old registrar tries to offer you a discount to stay.

Eventually, with enough tenacity, you will get that confirmation email from your new registrar confirming that the transfer has been completed.

Phew.

That’s a lot.  If at any point in that process, you miss an email, or take too long to respond, or it doesn’t go through, you (or your registrar) can cause the transfer to fail and you have to start all over.  I honestly believe that domain transfers are the leading cause for people being prescribed medication.  (I could be wrong there, but if you have ever had a domain transfer fail, you get where I’m coming from.)

We saw that problem.  We heard your frustrations.  We understand and empathize with you.  We’ve been there.  We know that everything is out of your hands because it’s out of our hands too.  All we can do is wait for the emails and let the registrars do their thing, and that is annoying.

So, we set out to fix it.  And thus, Domain Concierge was born.  It was like a technician’s fairy tale.  Do you hate domain transfers?  Do they make you Hulk furious?  Let us do it for you.

With domain concierge, you give us the keys and all you have to do is sit back and relax while we handle the transfer and registrar negotiations for you.

As the weather warms up, this is a dream come true.  You can sit on the beach, or at the lake, or take your family to Disney and not worry that you’ll miss one of the important emails from your registrar.  Heck, if you’re up for it, you could take a total stranger to Disney and share the love; maybe someone who wrote a super informative and mildly entertaining post about InMotion Hosting’s Domain Concierge service.  (You can reach me through the comments section.)

The best part of this?  You can do it all from your AMP login.  Yep.  You don’t even have to pick up the phone and call us.  A few clicks and we’ll take it from there.

I mean, you can pick up the phone and call us.  Support is here 24/7/365.  Call us if you have a question, or if you’re lonely, you know, whatever.  We’re here for you.

Introducing the NEW InMotionHosting.com!

InMotion Hosting is proud to announce the launch of our all new website, InMotionHosting.com! The process for revamping our eCommerce website was quite extensive and involved a team of over 20 associates located in both our California and Virginia offices to launch it successfully.before

On top of our leadership team, this included multiple web designers, web developers, copywriters, systems architects and project managers! We also had input from our Sales, Customer Community, Customer Experience, Support and Human Resources departments. It was truly a company-wide effort.after

The new website is built with modern HTML5, using tools such as GitHub, Typekit and Bootstrap. It is an improvement for our customers and prospective customers as it loads faster and employs a cleaner user interface. The new InMotionHosting.com also uses up to date accessibility standards that allow our users to easily navigate the website via keyboard.

We invite you to check out the brand new InMotionHosting.com!

Jeff Bishop is a Product Manager at InMotion Hosting. He has worked on building out InMotion Hosting’s product offerings including Web DesignPremier SupportDomain ConciergeCommercial Class Dedicated Servers and more. In the future he will be working on new and improved VPS packages, server clustering and more! When Jeff isn’t busy being a nerd at work he likes to hike at Runyon Canyon in Los Angeles and go bar hopping.

CPU Usage Graphs for Business Class Customers

Ever wondered how much CPU you use in a month? 24 hours? We are excited to announce an awesome new feature for our Business Class customers (Launch, Power & Pro accounts) that allows you to learn exactly how resource intensive your website is.

To access your usage graph, simply select “Resource Usage,” in the Logs section of cPanel.
To access your usage graph, simply select “Resource Usage,” in the Logs section of cPanel.

This feature will be enabled in mid April. To learn about your CPU usage, simply click “Resource Usage” in the advanced settings section of your cPanel and the graphs will populate.

 

An example of a shared CPU usage graph.
An example of a shared CPU usage graph.

This tool can assist you in determining when you may need to upgrade your server to a VPS. As always, if you need help understanding your usage graph, our support representatives are standing by 24×7.

Jeff Bishop is a Product Manager at InMotion Hosting. He has worked on building out InMotion Hosting’s product offerings including Web DesignPremier SupportDomain ConciergeCommercial Class Dedicated Servers and more. In the future he will be working on new and improved VPS packages, server clustering and more! When Jeff isn’t busy being a nerd at work he likes to hike at Runyon Canyon in Los Angeles and go bar hopping.

The Importance of a Responsive Web Design to Your Business

So, you started a business and it was successful. Awesome!  Then, you decided to expand to the internet to increase your foot traffic, sales, or company recognition. Great!  Now that your business is represented online, the breadth of possibilities is practically endless.  A solid online presence is a great way to display the important aspects of your business and to increase the effectiveness of a marketing strategy.  We are in a mobile, digital age, so in order to meet the needs of your clientele, having a website that works on all any device, regardless of screen size is a necessity.  Developing a responsive site design is the way to achieve this.

Works just as well on the computer as it does on the tablet.
Works just as well on the computer as it does on the tablet.

What Is Responsive Web Design?               

What does it even mean?  There are so many terms for websites and how they interact with technology, (mobile devices: cell phones, tablets, netbooks, etc.) and that is the main principle behind the term “responsive web design”.  Here is a chart that explains the variety of terms that describe how a site works on a mobile device:

responsive_web_table

For the sake of clarity, we are going to refer to all sites who adjust based on the device accessing them as “responsive”.  The method you choose to build your site with is up to you; this is more focused on why you want your site to be considered responsive more than how you choose to make it that way.

How Will Having A Responsive Website Help My Business?

Your website is the first thing a lot of your customers will see before even entering your physical store, assuming you have one.  You, or your company, spent a lot of time and money developing a website that encompassed the values of the business, presented information cleanly, is easily navigated, and highlighted the most important features of your company.  You want those factors to be evident online no matter how your clients choose to access your site.  You want the site that appears on a computer to look just as good on a tablet or smart phone.  It needs to be easy to use and provide all the information that is important on the go.  Culturally, we don’t stop for anything anymore, and a responsive website allows customers to connect directly with your business without having to be in front of a computer.

From a marketing perspective, a responsive website can enhance the effectiveness of your marketing campaign by allowing potential customers to instantly connect with you.  There is no delay or attempting to remember to “check that site out when we get home”.  Your customers can see your add and immediately look at your website.  Modern marketing often utilizes mobile devices to make advertisements more effective, so a responsive web design broadens your marketing options.

If you aren’t using a responsive design, you’re running the risk of your site not displaying properly.  Menus, alignments, or images could be skewed or proportioned incorrectly, your client may have to scroll around to find content, or it may be so muddled it’s illegible.  By implementing a responsive design, you know everything will be laid out clearly and the most important information can be featured conspicuously.

A responsive layout for your website will also assist in maintaining brand recognition.  By making your site responsive you will be able to ensure that your site looks the same whenever or wherever it is accessed.  This is especially effective if you choose to have an adaptive layout as that will give you more control over the specific placement of banners, images, and text.

As technology advances, more options become available for handheld devices.  For example, the iPhone alone has gone through four different screen sizes and six different screen resolutions since its initial release.   Having a responsive website not only allows your customers to see your site at its best as a representation of your business, but it also means there is less of a need to continually redevelop new layouts to keep up with the ever changing technology of mobile devices.

How Do I Make My Site Responsive?

Making your site responsive really depends on how your site is being, or was initially built.  For example, if you are using a content management system like WordPress, Joomla, or Drupal, you will be able to find a wide variety of themes that are already designed to be responsive.  If you are going down this path, be sure to check any custom CSS that may dictate the layout of your site before making it responsive.

If your theme isn’t already responsive, you can make it so in systems like Joomla through custom coding or modules like Bootstrap.  Our Support Center has a helpful article on how to do this!

If your site was custom built, you will want to contact your developer to see what options they have available to make your site responsive.  If you haven’t built your site yet, but know you are going to be working with a developer, be sure to ask if they include responsive designs in their services.

Responsive site layouts open a world of possibilities to your site and your business.  Not only does it allow you to ensure the online representation of your business is as neat and tidy as your storefront, but it will allow you to connect with more and possibly new demographics of customers.

Czaja Silvasi is a QA Representative who monitors InMotion Hosting’s Sales, Support, Billing and Web Design teams to make sure they are giving our customers their absolute best. When she is not busy at work, she enjoys Roller Derby and organizing over 15 pairs of Chuck Taylor shoes that she keeps in her closet. She also has a few awesome websites she runs, but they are not 100% work appropriate.  Czaja first joined InMotion Hosting in 2011 as a Customer Care Representative and recently celebrated her 2 year anniversary with the company.

Major Data Center & Network Upgrades Completed

Over the past year, InMotion Hosting has invested heavily in upgrading our infrastructure, data centers and advanced hosting services. We had already set the bar high by having one of the most reliable network uptimes in the industry, but we have reset the bar even higher by adding more features, bolstering our infrastructure and adding amazing new services.

What does this mean for you? It means we are doing even more to improve your experience with us. Some critical adjustments we have made include:

  • Additional redundancy and bandwidth capacity to our internal network
  • Partnered with the Tier 1 bandwidth providers to insure you have the best and fastest paths to your web services
  • Added more redundancy and bandwidth to our backend networks
A hallway in our West Coast Data Center full of Dedicated Server towers.
A hallway in our West Coast Data Center full of Dedicated Server towers.

This means that we can actually provide 99.99% uptime or better. Many of our competitors promise that they can maintain 99.9% uptime – this means that you could be down for over eight hours per year. We found that unacceptable so we beefed up our network to better serve your needs.

In addition to upgrading or network, we have invested in upgrading our shared server fleet. Our new servers have more CPU power, more RAM, and more disk space, giving our customers better performance and reliability over our old server fleet. Couple that with new Commercial Class Dedicated Servers, our brand new Premier Support team and our vastly improved one-click application installer and we have made a lot of great changes for you in 2012 and the beginning of 2013! We’ve got a lot more in store, so make sure to check back often to see what we’re up to!

Mark LaForest is InMotion Hosting’s Director of I/T. He joined us in 2012 to oversee our Systems team, improve our network and make our data centers shine. Mark hails from Austin, Texas and prior to joining InMotion Hosting proudly served in the US Air Force for over 12 years. When Mark isn’t fussing over our network and data centers, he can be found helping to run the Board of WatchCollectors.org, a non-profit dedicated to horology and the collection of rare time pieces.