Team Member Profile: Jerrett Farmer

Jerrett FarmerHometown: Latham, OH
Position: Marketing Production Manager
InMotion Hosting team member since December 2013

How did you get started in the web hosting field?
The first website I ever worked on was the X-Files website in the mid 90s. At that time time I did not know anything about web hosting. Five years later I started freelancing on the side and making websites. Then web hosting became a big deal to me. I found generally the experience with web hosting services to be similar to banging one’s head against the wall. Around 2004 or 2005 I came across InMotion Hosting and was amazed at their service and quality of their product. After using their service for seven years I made the move from video games to working in web hosting. I saw that InMotion was hiring and went for it. Easily the best job I’ve ever had.

What’s your current role at InMotion Hosting? What do you like most about it?
I am the Marketing Production Manager and I love Free Food Fridays.

Coolest gadget you own, want, or have read about?
My six year old daughter Ella.

What would you like to tell us about yourself?
I am what I am.

What’s one word that would describe your personality?
Ambiguous.

Team Member Profile: Jason Hong

13c9c48Hometown: Los Angeles, CA
Position: Affiliate Manager
InMotion Hosting team member since February 2011

How did you get started in the web hosting field?
This was my first professional job in the web hosting field. InMotion took a chance with me because I had some international BD experience and I was a Systems Analyst for around 7 years, so I had the technical background to learn the industry quickly.

What’s your current role at InMotion Hosting? What do you like most about it?
I am the Affiliate/ Business Development Manager with InMotion Hosting. I like the fact that this is one of the most challenging positions I’ve had in my professional career. The industry itself is very competitive, and the day to day challenges with affiliates and Google keep me on my toes, so no two days are ever alike.

Coolest gadget you own, want, or have read about?
I’ve read about a device that can store multiple credit cards, IDs, and cards all in one secure digital card. I’ve been looking for a way to make my wallet thinner since the 90’s and they finally invented it. Just took 20 years…

What would you like to tell us about yourself?
I’m older than I look.

What’s one word that would describe your personality?
Flexible

Team Member Profile: John Joseph

2014-04-team-blogHometown: Fort Wayne, Indiana
Position: Sales Manager
InMotion Hosting team member since March 2011

How did you get started in the web hosting field?
I’ve always had a passion for technology and an affinity for computers. Most importantly, I enjoy learning new things and being challenged. For me, the web hosting space is a fun one because it’s ever changing. We are constantly exploring new technologies which makes the impossible possible for our customers.

At InMotion Hosting, we get to play a critical role in the success of folks online all over the world. Whether it’s a start-up, growing enterprise, or established business, we help take them to the next level by providing them a reliable and powerful platform to host their website. How great is that?

What’s your current role at InMotion Hosting? What do you like most about it?
I’m currently positioned as the Sales Manager, overseeing the Hosting Sales, Design Sales, and Onboarding teams. I most enjoy the environment and the people I work with. Everybody has a genuine interest in the product, company, and customer success.

Coolest gadget you own, want, or have read about?
I encountered the red circle of death on my XBOX360 about a year ago. I’d love nothing more than to replace it with an XBoxOne. I miss my videogames.

What would you like to tell us about yourself?
I’m a husband to my wife Stephanie and father to an 11 month old baby boy. I like spending time with my family at the beach, water park, aquarium, or just grilling out in the backyard.

What’s one word that would describe your personality?
Real.

Team Member Profile: Jeff Matson

Hometown: Laconia, NH
Position: Customer Community Team Member
InMotion Hosting team member since August 2012

Jeff MatsonHow did you get started in the web hosting field?
My initial exposure to hosting was when I was around 13 years old when I picked up a book on HTML and learned how to make some basic websites. Of course, I needed hosting so I chose a host that would suit my needs.

A few years down the road, a mentor of mine named Adam Fisher gave me my first introduction into affiliate marketing and I used those basic skills to become profitable down the road. Operating several websites, I became familiar with the hosting aspect of things.

I later became interested in Linux and started maintaining my own servers along with my websites so that I could have further control of things on the back end. This gave me a great overall versatility at a very young age.

I was always looking for a more efficient way to develop my sites and already had skills in PHP, so I moved things over to WordPress where a lot of the work was already done for me as opposed to building things from scratch.

My first true role in terms of hosting larger enterprise-class sites as when I joined a large manufacturing/wholesale company as a developer and SEO manager. I quickly moved up the ladder to become the Head of eCommerce in which I saw all direct interaction between customers, businesses, and hosting providers.

Jumping to several years later, I am now part of the Customer Community team here at InMotion Hosting, specializing in WordPress. I have further evolved that role to become a direct point of contact between WordPress users and InMotion.

What’s your current role at InMotion Hosting? What do you like most about it?
My current role is as part of the Customer Community team in which I specifically specialize in WordPress-related news and tutorials. My position has greatly evolved over the time that I have been part of the team to become a direct point of contact between WordPress users and the hosting side of things.

I absolutely love every aspect of my position here. I have the opportunity to interact and make lifelong friends within the WordPress community. Without WordPress, I would not be where I am today so the ability to give back is priceless. When you do what you love, you will never work a day in your life.

Coolest gadget you own, want, or have read about?
The coolest gadget that I own would be my custom-built arcade machine that I built around a month ago. While it’s not quite where I want it to be in terms of appearance yet, the functionality is complete so there are a lot of fun nights playing arcade games with my friends on a full sized machine.

One thing that I do not yet own, but hopefully will in the future is Google Glass. With all of the things on my plate that I am constantly monitoring and working on, I feel like a huge burden would be lifted in terms of productivity. Anyone who knows me sees that I am constantly checking Twitter, email, WordPress news, and other things on my phone, so the more opportunities to leave my phone in my pocket, the better.

What would you like to tell us about yourself?
I love WordPress and enjoy getting active in the community. If you use WordPress, be sure to search for WordCamps or WordPress meetups in your area.

What’s one word that would describe your personality?
Quirky

Team Member Profile: Ali Jones

Hometown: Hampton, VA
Position: Technical Support Manager
InMotion Hosting team member since April 2009

Ali Jones - InMotion HostingHow did you get started in the web hosting field?
I entered the field as a Tier 1 Technician in 2005 while living in North Carolina. My duties at the time included providing support to both Windows and Linux web hosting customers. Within a year I was promoted to Shift Manager and was responsible for supervising Tier 1 Support, Tier 2 Support and Systems Administrators.

What’s your current role at InMotion Hosting? What do you like most about it?
My current role is Support Manager. My favorite part of the job is being part of a team that strives to make a difference for our customers. Most people have had a bad customer service experience at some point in their life and have come to dread contacting technical support at any company. Our goal is to change their mind about how they perceive tech support and ensure that they are blown away when they contact us.

We work hard to show them that we are a company that takes an active interest in their success. I love hearing from customers that are excited about how the Support team was able to far exceed their expectations because it’s a testament to the expertise, professionalism and dedication of our employees.

Coolest gadget you own, want, or have read about?
I’ve been keeping up with news on the Oculus Rift, a Virtual Reality headset in development. VR has been something that was attempted in the past, but I think that the technology finally exists to do it properly. Since Facebook recently acquired the company, it will likely mean that VR applications will be used for more than just gaming.

What would you like to tell us about yourself?
I’m always willing to help!

What’s one word that would describe your personality?
Analytical

Team Member Profile: Christopher Fenning

Hometown: Combe Martin, Devon, England.
Position: Project Manager
InMotion Hosting team member since May 2013

How did you get started in the web hosting field?
Aside from some programming classes at school my first real exposure to web hosting came from my dad. He started his own business based around online retail and I watched through the early 2000s as he adapted to changes in technology for websites and web hosting.

ChristopherFenning

Throughout university I started to dabble with website design and ended up working on a few sites for myself and friends. That naturally led to me becoming a reseller, although on a tiny scale, and as the traffic on my websites grew I was forced to learn more about the hosting side of things.

The real plunge into hosting came when I joined InMotion Hosting to set up a Project Management Office for the company. There is nothing quite like taking on new product deliveries or large scale system changes to encourage rapid learning about hosting environments!

What’s your current role at InMotion Hosting? What do you like most about it?
My main role is project management, helping the larger scale pieces of work to be delivered on time and to spec. The projects can be anything from defining and delivering a new product to replacing core systems such as the chat system.

Training and mentoring staff in Project Management is an important part of the role and is something that brings me great satisfaction. It helps the company grow as more people become able to take on the challenge of delivering large pieces of work. The best parts of the job are the variety of work to be done and being able to work across all the teams in the company. There is such a diversity of people and roles here, it is great to be able to be a part of that.

Coolest gadget you own, want, or have read about?
In a previous job my role was to manage the customization of cellphones for a major network in Europe. This meant I always has the newest phones before they were released to market. The most unique was a 3D phone from LG, launched around the same time as 3D films were coming out at the movies. The phone took both 3D pictures and video and even the games were in 3D. At the time it was pretty cool to have that level of tech in such a small package.

What would you like to tell us about yourself?
Firstly I should say I am not from around here. Prior to 2012 I lived in England and worked mostly in Europe and occasionally in Asia. My wife and I moved to Virginia after she was offered a Job and without that I’d never have found InMotion Hosting. We are both very active and love being outdoors. The mountains are our biggest love with climbing, mountaineering, hiking and skiing being high on our list of regular activities. Most weekends, if I’m not catching up on the week’s activity in my UK based sports equipment business I can be found either in the hills or in the sea, and very occasionally I may be spotted at a craft beer or wine festival.

What’s one word that would describe your personality?
English