When you either purchase a third party SSL or are transferring an existing SSL from another host over to us, you will need a Certificate Signing Request, also known as a CSR. The CSR gives server and domain specific information to the SSL issuer so the certificate they provide will only be usable for your domain on a specific server. This article guides you on how to request a CSR through your Account Management Panel (AMP).

Requesting a Certificate Signing Request

  1. Log into your Account Management Panel (AMP).
  2. Select the Simple CSR Request icon.
  3. Enter the domain name in the field and click Next. You may enter either the www or non-www version (ex: www.example.com or example.com) as our provider will issue an SSL that works for both.
  4. Here is the form you will need to complete. Certificate Name will be the domain name you entered in the step above.Company Name is required, but can simply be set to 'Unknown' for personally owned sites. Company Division can be left blank as it is not required. Once you have completed the form, click the Next button.

Now that you have completed the form your CSR request will be completed by our support staff and then the CSR will be emailed to you.

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