Helping your Designer Transfer your Website
In this article, we will show you how to help your web designer by sending them an email through your Account Management Panel (AMP). In AMP you can send an email with all the details your web designer will need to transfer your website for you.
- Log into AMP
- Under your hosting plan, click on Account Technical Details
- Click on Email My Account Technical Info
- Fill out the Email you'd like to send your FTP technical account details to, then click Submit. **Note: The cpanel account password will not be sent to your designer for security reasons. You will then see a message stating "Email has been sent to designer."
If you need further assistance please feel free to ask a question in our support center.
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There is a step or detail missing from the instructions.
The information is incorrect or out-of-date.
It does not resolve the question/problem I have.
2014-03-05 2:18 pm
THis video is out of date, doesn't match the current AMP interface, and even though I was able to find the link to send the technical details to my designer, it returned an error.
2014-03-05 2:45 pm
Hello Cat B,
Thank you for letting us know! Our AMP interface did recently get an update and it looks like we missed updating this article.
It does also look like, as you mentioned, there is an error when the submit button is clicked for the Email My Account Technical Info option.
Thanks again for pointing out these issues, we'll start updating them both right now.
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