How can I cancel my hosting account?
We are sorry to hear that you want to cancel your hosting account!
We strive to offer the best tech support in the industry. If you're having any difficutlies with your account, we are more than happy to help! Our Support Department is available 24/7, so feel free to contact us at any time.
Most of our plans include a 90 day money back guarantee, so feel free to use the time to test additional programs available with your account if that is the issue. For example, if you're not sure if the Premium Website Builder is going to meet your needs, you can try using WordPress instead.
How to disable auto-renew
Disabling auto renewals is the same process as a cancellation. To do so, please contact our Support Department at any time and request that your account be set to expire. Your account will then no longer be active after the time that has already been paid in advance. Of course, if you decide in the future that you want to renew again, please contact Support so that they may renew your hosting account.
To cancel your account, or turn off auto-renewal please contact our Support Department at any time.
Thank you for your feedback!