Account Management Panel (AMP) and cPanel are tools used by all InMotion Hosting customers. In this tutorial we'll give you an overview on what each tool is used for and how to login. Learn more about cPanel Hosting.

Account Management Panel (AMP)

amp Screenshot of AMP

Your Account Management Panel is used primarily for managing the billing aspects of your account. Within AMP, you can do many things such as:

Learn how to login to AMP

Please note! Before you can login to AMP, you must first click the link within your Welcome Email to initially set your password. You will receive the Welcome Email 20 minutes after your account is confirmed by your Sales Rep or a New Account Specialist during your confirmation call.

Note: Confirmation calls typically happen within an hour of your order. However, you can call us directly to have your account confirmed right away. If you don't receive that email, please check your spam folder for an email with a subject of Welcome to InMotion Hosting!. If the email is not located within your junk / spam folder, you can have your AMP password reset link emailed to you from this page. If your new hosting account has not yet been provisioned, the reset password link will not yet work.

cPanel

cpanel1

cPanel allows you to control your hosting account with InMotion. This includes: creating email addresses, managing email,  creating MySQL databases, managing files and much more!

More help with learning cPanel can be found in our cPanel Education channel.

Learn how to Login to cPanel

Important Links

Here are some more important links relating to cPanel and AMP:

cPanel AMP

News / Announcements

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

Social Media Login

   

Related Questions

Here are a few questions related to this article that our customers have asked:
Would you like to ask a question about this page? If so, click the button below!
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3 Points
2013-02-26 7:28 pm
The article is logical and I understand the difference between cPanel and AMP, but I'm taking a course to learn now to use WorkPress and I'm searching for information as to the best possible host for a practice website and one for my business.This is the first place I've found that actually provides useful information.
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Staff
29,782 Points
2013-02-27 9:30 am
Hello Lisle ,

Thank you for letting us know. Here is a helpful link to our Wordpress Education Channel, it provides in-depth tutorials.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul
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n/a Points
2014-05-04 8:14 pm

Hi I have purchased a package deal with templatemonster and are still waiting for the project manager to get it up and running, but just a quick question, I have two websites and old one and a new one with a different domain name, which you will be hosting, how do I get the old domain name and two email addresses to forward to the new one you will be hosting, and is their an additonal cost to do this? thanks

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Staff
11,186 Points
2014-05-05 12:31 pm
To do so, you could set up the old domain as a parked domain, then create redirects and email forwarders within cPanel.
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n/a Points
2014-05-16 9:35 pm

Hi, I am going to park my old domain name here as well. I am sure it is logically easy and intuitive thing to do once you have logged on to cpanel.

Will all my visitors coming to my old site name go to my new domain automatically?

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Staff
9,968 Points
2014-05-16 9:49 pm
Hello Mike, and thanks for the question!

When you add a parked domain in cPanel, the Parked domain will simply show the content of your Primary domain. However the website address in your browser will not update, it will just show the same exact website.

If you'd actually like for people and search engines to start saving your new domain name when they enter your site from your Parked domain, you'll want to setup a 301 redirect for an old domain to a new domain to accomplish this.

If you had any issues at all getting that to work, or any further questions at all please don't hesitate to ask!

- Jacob
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n/a Points
2014-11-06 7:52 am

I started setting Outlook but could not authenticate. What went wrong and how do I access that page again? 

 

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Staff
43,761 Points
2014-11-06 8:38 am
Hello Chimuru,

Your question is a bit vague. If you are trying to access the cPanel, then you can get there by using your domain name : example.com/cpanel OR by using the icon in the AMP. To get to the AMP you need to sign in at secure1.inmotionhosting.com

If your question has to do with Outlook or any other, please rephrase it and create a new question.

Kindest Regards,
Scott M
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n/a Points
2015-01-07 2:15 am

Panels are always confusing, it is good to know why there are two panels. 

Till how long yaare.com will take to setup?

Thanks,

 

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Staff
39,684 Points
2015-01-07 9:43 am
Hello Farooq,

Thanks for the question. Hosting accounts are generally provisioned very quickly. You will receive an email confirming that the account has been created. Please make sure to check your email (and junk/spam folders) for any response from InMotion. If you continue to have problems with the new account, please contact our live technical support team. They are available 24 hours a day, 7 days a week via phone, chat or email.

I hope this helps to answer your question, please let us know if you require any further assistance.

Regards,
Arnel C.
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n/a Points
2015-01-26 6:57 am

Hi,

I purchased hosting earlier today after we had issues with ipage which gave us over 48 hours of downtime from what should have been a basic roll-back and restore.

I have requested our domain brandonandlloyd.com to be transfered across.

I am still waiting for email confirmation and a call back back from inmotion. How long does the whole process take? I want to add to my wordpress posts but not sure if I should be waiting until the transfer has happened?

Best regards

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Staff
39,684 Points
2015-01-26 10:38 am
Hello Jody,

Sorry for your problem with the website. Generally, Confirmations occurs within 30 minutes. If they cannot reach you by phone, then they will send an email. If you continue to have problems, then please contact our Billing team via phone/chat/email for clarficationon the issue.

Regards,
Arnel C.
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n/a Points
2015-07-05 9:50 am

Do you have free web templates to get a kick start?

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Staff
39,684 Points
2015-07-06 11:01 am
Hello Ahmed,

Unfortunately,we do not have any free web templates. You can run a search through your favorite search engines and find many web templates that you can use to start your website.

I hope this helps to answer your question, please let us know if you require any further assistance.

Regards,
Arnel C.
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3 Points
2015-08-21 7:09 am
please i purchased a hosting plan and i havent gotten confirmation or login link to my cpanel, invoice or particulars of my transactions. why please
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Staff
29,782 Points
2015-08-21 10:16 am
Hello dixon,

Thank you for contacting us. Ensure you have checked your spam box, and email filter.

If you still don't see anything, please contact Live Support, so they can verify your email address, and contact information .

Thank you,
John-Paul
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n/a Points
2015-09-03 7:32 am
I purchased a hosting plan and haven't yet received the confirmation email. What is going on?
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Staff
29,782 Points
2015-09-03 1:38 pm
Hello Theo,

Thank you for contacting us. Make sure you have checked your spam box, or email filter. If you are still unable to find an email, contact Live Support, so they can review your contact information.

Thank you,
John-Paul
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3 Points
2015-09-09 1:57 am
I have 2 different servers but AMP no longer asks me when I log on which one I want to work on, it just passes me directly onto the same server. I have closed browsers and deleted cookies but it still just goes straight into the same server. How do I change servers?

Regards
Vassie
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Staff
39,684 Points
2015-09-09 10:34 am
Hello Vassie,

The problem is most likely related to your browser caching the page. Try clearing the browser cache and then re-logging into AMP.

I hope this helps to answer your question, please let us know if you require any further assistance.

Regards,
Arnel C.
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n/a Points
2017-01-12 9:34 pm

After payment I receive this massage "Your order has been received and your payment has been processed." NO CALL OR EMAIL ON HOW TO SETUP MY ACCOUNT.

What should I DO?

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Staff
13,572 Points
2017-01-13 8:24 am
You can call in and speak with customer service. They will be able to find your account and get it confirmed for you.
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n/a Points
2017-01-18 11:07 am

After payment I receive this massage "Your order has been received and your payment has been processed." NO CALL OR EMAIL ON HOW TO SETUP MY ACCOUNT.

What should I DO?

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Staff
39,684 Points
2017-01-18 10:26 pm
Hello Haroon,

Apologies for the misunderstanding with setting up your account. You should see an email regarding your account if you have purchased a new account. If you're not seeing any messages, contact your sales person and double-check your email address. You can also log into the Account Management Panel (AMP) and check your email address there.

If you have any further questions, please let us know.

Kindest regards,
Arnel C.
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n/a Points
2017-08-18 6:13 pm

I just created a new account. After an hour, I got a mail that I'll receive a call from Inmotion or I could call the number for faster confirmation.

I have been calling the number, it has been busy ever since. Please respond, I need to move in quickly.

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Staff
1,248 Points
2017-08-18 6:30 pm
Hello

Thanks for your comment regarding the confirmations process for your new account. I'm sorry to see you've experienced delays thus far. If you are calling within the United States (US) you can use our toll-free number: 888-321-4678. If you are attempting to call from outside the US, you can use our international number: 757-416-6575. Additionally, you can call us on Skype. You shouldn't receive a busy tone, rather you will be directed to select options from the switchboard. You'll want to select the option for Customer Service, to speak to the department that can assist you with this process. I've also reached out to them to make them aware of your inquiry. I hope this helps!

Sincerely,
Carlos E

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