Download a copy of your website files
This article will walk you through downloading website files from a previous host that does not utilize cPanel.
- Using the FTP and Database Information Needed form we have provided, contact your previous host and fill in the requested information for your previous host.
- On your local computer's desktop, create a new folder named website backup.
- Download and install the FTP program FileZilla.
- Using FileZilla and the information from the form in Step 1, connect to your previous host and download your website files to the website backup folder on your local computer.
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