InMotion Hosting Support Center

If you’re a new customer, and your previous hosting provider user cPanel, transferring your website is easy. You’ll need to create a full cPanel backup at your previous host so our systems administrators can use it to restore your website and emails on your new InMotion Hosting account.

Please keep in mind, for this tutorial we’ll show you how to create a full cPanel backup in InMotion Hosting’s cPanel. You MUST perform this backup at your previous host and NOT InMotion Hosting.

  1. Log into your previous hosting provider’s cPanel
  2. Find the icon “Backup Wizard” and click on it
  3. cp_backup_1

  4. Click “Backup
  5. cp_backup_2

  6. Select “Full Backup
  7. cp_backup_3

  8. From the “Backup Destination” select “Home Directory
  9. cp_backup_4

    If you want to be notified via email when the backup is complete type in a valid email address. Please keep in mind depending on how large your website is, backups can take a while to run. It’s best to be notified when your backup is complete so you do not need to keep checking for it.

  10. Once the backup is complete, you’ll need to use FTP or cPanel’s file manager to download the backup to your local computer. To do this navigiate to the "Backups" in cPanel
  11. Click on "Download or Generate a Full Website Backup"
  12. cp_backup_5

  13. Click the backup you want to download
  14. cp_backup_6


If you need further assistance please feel free to ask a question on our support center website.

Support Center Login

Social Media Login

Social Login Joomla

Related Questions

Here are a few questions related to this article that our customers have asked:
Ooops! It looks like there are no questions about this page.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Post a Comment

Email Address:
Phone Number:

Please note: Your name and comment will be displayed, but we will not show your email address.

0 Questions & Comments

Post a comment

Back to first comment | top

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!