Thanks for posting your question. I'm more than happy to assist you today! If you are a VPS or Dedicated Hosting customer you can connect using SSH. Unfortunately, due to security concerns our shared hosting customers cannot use SSH to connect for security reasons.
Hi bigapple,
Thanks for posting your question. I'm more than happy to assist you today! If you are a VPS or Dedicated Hosting customer you can connect using SSH. Unfortunately, due to security concerns our shared hosting customers cannot use SSH to connect for security reasons.
Here's a link you may find helpful:
How do I get SSH Access?
If you need further assistance please feel free to contact us.
Thank you!
Tim S.