InMotion Hosting Support Center

Some Background Information About SSLs

In this article you will learn how your customers can transfer an SSL certificate to your reseller server.

What is an SSL?

Browser showing secure connection due to SSL

SSL (Secure Sockets Layer) provides an encrypted certificate to protect the data transferred between a server (host) and a web browser (client). Typically, the SSL certificate is validated by a third party to prevent unauthorized access to sensitive information.

You can learn more about SSLs and why they are important in our full guide.

If you are a Reseller, you can add free SSL to your reseller accounts. For more information, please see this tutorial: How to Add FreeSSL Certificates to Reseller Accounts

Methods of Purchase and Installation

You can purchase an SSL through your Account Management Panel.

Before the SSL certificate is purchased, the host must generate a CSR (Certificate Signing Request). The CSR is used when purchasing the SSL. This is done so the SSL may work properly with the server it is going to be installed on.

How to Migrate An SSL From a Different Host to Your Reseller Account

An SSL certificate can be migrated with a few simple steps.

  1. Generate a new CSR on your InMotion reseller server in WHM. You can generate a new CSR in WHM.
  2. Provide the new CSR to the Certificate Authority who issued the SSL and request that they "re-key" the SSL.
    • If you or your customer purchased the SSL from InMotion then you can request help with re-keying through a ticket request. However, Website Transfer Requests submitted to InMotion do not include SSL migration.

  3. Once the new certificate has been generated from the CSR, submit a ticket request to have InMotion Hosting install the SSL on your reseller server.

Using the Shared SSL — How Does it Work?

If your customer does not require their own individual SSL they can use the server's "Shared SSL". Your reseller server comes with a shared SSL that can be used for secure connections.

Often, the shared SSL used for setting email accounts in an email client like Microsoft Outlook, Apple Mail, and Mozilla Thunderbird.

If your customers are interested in using the Shared SSL you may refer them to our full guide.

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