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One of the more important selling points for your products is the image. With a proper image, more customers will buy your items. Products without images typically do not sell as well. In this article, we will show how to add images to your products in PrestaShop 1.6

How to add product images in PrestaShop 1.6

  1. Log into the PrestaShop 1.6 admin area.
  2. You are now on the main admin screen. From here, click on Catalog and then the Products option.
  3. This is the Products list page. Look for the product you want to add images to and click on the Edit button on the right side of the product row.
  4. This leads you to the Information screen for the product, click on the Images tab on the left hand menu.
  5. The image tab has just a couple of fields.
    Add a new image to this product Click on the Add Files button to add a file to the list of images to upload from your local computer.
    Legend This is the text description of the image.
  6. After you add one or more images to the upload list, click on the Upload Files button to upload them to your product profile.
  7. Next, you must also select one of the images to be the main image. This is called the Cover. To do so, click the box in the Cover column. If you only have one image, it is automatically selected for you.
  8. After you have uploaded the image and entered the legend, click on the Save or Save and Stay buttons on the right hand side. This will activate the changes.

Once you have saved the settings you can visit your site and see the new image for your product.

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n/a Points
2014-04-24 7:00 am

I am getting image format not recognized error in ps any solution???

11,186 Points
2014-04-24 8:27 am
Could you clarify the specific image format that you are attempting to upload?
n/a Points
2014-04-24 10:32 am

I tried all the formats i.e. jpg,PNG.......but nothing seems to work....plss help

11,186 Points
2014-04-24 11:31 am
It could potentially be caused by the file name. Try renaming the file to include all lowercase letters without any spaces in the file name. Be sure that the extension is all lower case as well.

If you have only tried files that you have stored locally, try downloading another image from somewhere on the internet and uploading that to isolate the issue.
n/a Points
2014-06-28 3:40 pm

Thank You :)

My problem solved !

I changed file name and file uploaded succesfully ;)

n/a Points
2015-03-13 9:34 am

Hi, I have seen this module here: which helps merchants to upload different product images by customers to offer them discount. I liked it :)

35,812 Points
2016-06-22 10:19 pm
Hello Monica,

Sorry for the problem with Prestashop and the product images not showing in the website. I did a search in the PrestaShop forums and found these posts on the very same problem. Try reading through the post and see if any of their suggestions resolve the issue for you. Make sure to turn off any caching (at least temporarily) before trying other solutions.

If you have any further questions, please let us know.

Kindest regards,
Arnel C.
n/a Points
2016-07-01 10:55 am


Thank you for your response!

We figured out the issue... well we figured out a fix to the issue... we had to disable the "Friendly URL" setting inside the "SEO & URL's" section of Preferences. Now the images are loading correctly.

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