Planned Maintenance 10-29-2014

We have a planned maintenance window scheduled for the evening of October 19, 2014. We make every effort to minimize downtime as a result of maintenance. However, maintenance is sometimes necessary to ensure the stability and security of our hosting environment. Find out what server your account is on.

cPanel Upgrades

The following servers will be upgraded from MySQL 5.5 to 5.6 on October 15, 2014 at 9PM (EDT). MySQL services will be down for 15-30 minutes.

Server#Date/time of maintenanceMaintenance performedImpact of customerDuration to complete work
biz5110/29/2014 – 9:00 PM (EDT)cPanel UpgradeNo outages expected, but cPanel may be intermittently unavailableUp to 90 minutes per server
biz4610/29/2014 – 9:00 PM (EDT)cPanel UpgradeNo outages expected, but cPanel may be intermittently unavailableUp to 90 minutes per server
biz3110/29/2014 – 9:00 PM (EDT)cPanel UpgradeNo outages expected, but cPanel may be intermittently unavailableUp to 90 minutes per server
biz3210/29/2014 – 9:00 PM (EDT)cPanel UpgradeNo outages expected, but cPanel may be intermittently unavailableUp to 90 minutes per server
biz4010/29/2014 – 9:00 PM (EDT)cPanel UpgradeNo outages expected, but cPanel may be intermittently unavailableUp to 90 minutes per server
biz4110/29/2014 – 9:00 PM (EDT)cPanel UpgradeNo outages expected, but cPanel may be intermittently unavailableUp to 90 minutes per server
biz4210/29/2014 – 9:00 PM (EDT)cPanel UpgradeNo outages expected, but cPanel may be intermittently unavailableUp to 90 minutes per server
ecbiz5510/29/2014 – 9:00 PM (EDT)cPanel UpgradeNo outages expected, but cPanel may be intermittently unavailableUp to 90 minutes per server
biz5410/29/2014 – 9:00 PM (EDT)cPanel UpgradeNo outages expected, but cPanel may be intermittently unavailableUp to 90 minutes per server
ecbiz6010/29/2014 – 9:00 PM (EDT)cPanel UpgradeNo outages expected, but cPanel may be intermittently unavailableUp to 90 minutes per server
ecbiz6510/29/2014 – 9:00 PM (EDT)cPanel UpgradeNo outages expected, but cPanel may be intermittently unavailableUp to 90 minutes per server
ecbiz6610/29/2014 – 9:00 PM (EDT)cPanel UpgradeNo outages expected, but cPanel may be intermittently unavailableUp to 90 minutes per server
biz7010/29/2014 – 9:00 PM (EDT)cPanel UpgradeNo outages expected, but cPanel may be intermittently unavailableUp to 90 minutes per server
ecbiz7110/29/2014 – 9:00 PM (EDT)cPanel UpgradeNo outages expected, but cPanel may be intermittently unavailableUp to 90 minutes per server
ecbiz7610/29/2014 – 9:00 PM (EDT)cPanel UpgradeNo outages expected, but cPanel may be intermittently unavailableUp to 90 minutes per server
biz7510/29/2014 – 9:00 PM (EDT)cPanel UpgradeNo outages expected, but cPanel may be intermittently unavailableUp to 90 minutes per server
ecbiz11110/29/2014 – 9:00 PM (EDT)cPanel UpgradeNo outages expected, but cPanel may be intermittently unavailableUp to 90 minutes per server
res14010/29/2014 – 9:00 PM (EDT)cPanel UpgradeNo outages expected, but cPanel may be intermittently unavailableUp to 90 minutes per server
ecres14810/29/2014 – 9:00 PM (EDT)cPanel UpgradeNo outages expected, but cPanel may be intermittently unavailableUp to 90 minutes per server
ecres15510/29/2014 – 9:00 PM (EDT)cPanel UpgradeNo outages expected, but cPanel may be intermittently unavailableUp to 90 minutes per server
res15410/29/2014 – 9:00 PM (EDT)cPanel UpgradeNo outages expected, but cPanel may be intermittently unavailableUp to 90 minutes per server

MySQL 5.6 Upgrades

The following servers will be upgraded from MySQL 5.5 to 5.6 on October 29, 2014 at 9PM (EDT). MySQL services will be down for 15-30 minutes.

Server#Date/time of maintenanceMaintenance performedImpact of customerDuration to complete work
ecbiz94 (Server has additional maintenance, as shown below)10/09/2014 – 9:00 PM (EDT)cPanel UpgradeNo outages expected, but cPanel may be intermittently unavailableUp to 30 minutes per server
ld13310/09/2014 – 9:00 PM (EDT)cPanel UpgradeNo outages expected, but cPanel may be intermittently unavailableUp to 30 minutes per server
biz13610/09/2014 – 9:00 PM (EDT)cPanel UpgradeNo outages expected, but cPanel may be intermittently unavailableUp to 30 minutes per server
biz14610/09/2014 – 9:00 PM (EDT)cPanel UpgradeNo outages expected, but cPanel may be intermittently unavailableUp to 30 minutes per server
biz12710/09/2014 – 9:00 PM (EDT)cPanel UpgradeNo outages expected, but cPanel may be intermittently unavailableUp to 30 minutes per server

MySQL Maintenance

Server#Date/time of maintenanceMaintenance performedImpact of customerDuration to complete work
ecbiz94Otcober 29, 2014 – 12 AM (EDT)InnoDB RepairMySQL will be restarted, 2-5m outage.Up to 2 hours

In order to address an issue related to MySQL, shared server biz112 will be undergoing a maintenance window. During this time, your website should remain up and running as usual; however, if your website operates off of a MySQL database that utilizes InnoDB tables, those tables will be placed in read-only mode for the duration of the maintenance. Most websites will continue to function normally, but updates to these tables will not take place until after the maintenance is complete.

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