Click here to watch a video tutorial
This article teaches you how to set up an email account in the Thunderbird email client. Below are the step by step instructions.

How to create a new account in Thunderbird

  1. Open up your Thunderbird email client onto your desktop
  2. In the left hand sidebar you will see a Local Folders. Click on the selection and the right hand panel will offer you several options. Click on the Create A New Account option.
    click local folders
  3. In newer versions of Thunderbird, you will be met with a popup offering a new email account from a few sponsors. You simply need to click the button at the bottom entitled Skip this and use my existing email!
    avoid email sponsor
  4. You are now taken to a page where you will enter your existing email information. After entering the information, click on the Continue button at the bottom of the page.
    initial email information
  5. Thunderbird will now try and find standard connection information to connect the email account. It is best to configure this information yourself by clicking the Manual Config button found at the bottom. Be sure to select the incoming protocol you wish to use (IMAP or POP3). You can read about the differences here. Generally speaking, IMAP is best if you plan on checking the email from multiple devices.
    protocol selection
  6. This is the manual configuration page, where you will set up the incoming and outgoing servers and their respective ports. Once you have entered your settings, hit the Re-test button. If the settings are correct, the Done button will become available. Click it to move on to the next step.
    manual configuration
    Server Hostname You will need to know the servername to the email company you are using. InMotion servers use mail.servername.com. Others may use imap.mail.servername.com or pop.mail.servername.com, which are fairly standard.
    Port Port number will change depending on your IMAP/POP choice as well as your SSL choice. Use the table below to determine which port number to use.
    Incoming Ports
    IMAP 143
    IMAP with SSL 993
    POP3 110
    POP3 with SSL 995
    Outgoing (SMTP) Ports
    Regular (Non-SSL) 25 or 587
    SSL 465
    SSL This is where you set your encryption settings.
    Autodetect Thunderbird will test different standard encryption and port settings.
    None Standard setup with no encryption
    STARTTLS Not used for InMotion Hosting Servers.
    SSL/TLS Standard encryption setting.
    Authentication
    Autodetect Thunderbird will test different standard encryption and port settings.
    Normal Password Use an unencrypted password (Recommended Setting.)
    Secure Password Use an encrypted password.
    Kerebros/GSSAPI Security Protocol not supported by InMotion Hosting servers.
    NTLM Microsoft security protocol. (Not supported by InMotion servers)
  7. If you did selected the normal (unencrypted) settings, you will be presented with a popup telling you that the email connection to the server is unencrypted. You can check the I understand the risks checkbox and then click the Done button to continue.
    ssl encryption warning
    That should complete the process of adding an email address to the Thunderbird email client. You should now see your new email address in the left hand sidebar. That means it is ready for use!
    new email address list
Did you find this article helpful?

We value your feedback!

Why was this article not helpful? (Check all that apply)
The article is too difficult or too technical to follow.
There is a step or detail missing from the instructions.
The information is incorrect or out-of-date.
It does not resolve the question/problem I have.
How did you find this article?
Please tell us how we can improve our Support Center:
Email Address
Optional, but our team may contact you for more information.
Like this Article?

Post a Comment

Name:
Email Address:
Comment:
Are you a bot?
Submit

Please note: Your name and comment will be displayed, but we will not show your email address.

Write New!
Do you want to publish a tutorial to our support center?

News / Announcements

SSL Certficate Warnings
Updated 2014-04-14 11:34 am EST
Hits: 2005
Heartbleed 0-day OpenSSL security bug
Updated 2014-04-14 04:43 pm EST
Hits: 5281

Related Questions

Here are a few questions related to this article that our customers have asked:
Ooops! It looks like there are no questions about this page.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!