After setting up Outlook 2013/Office 365 as IMAP, you will most likely need to subscribe to your Inbox. In this guide we will show you how to accomplish that, so you can see your folders such as Sent, trash, etc.

How to Subscribe to Your Inbox:

  1. Open Outlook, click File, then Account Settings. Choose Account Settings...
    Editing account settings
  2. Click your email account, then click the Change button.
  3. Click the More Settings button, then the Advanced tab.
  4. In the Root folder path field, enter INBOX (with all caps). Then click the Ok button to save your changes.

Congratulations, you are now subscribed to your INBOX folder, it will take some time to display your folder contents. The time-frame depends how many emails are stored in the folders.

Did you find this article helpful?

We value your feedback!

Why was this article not helpful? (Check all that apply)
The article is too difficult or too technical to follow.
There is a step or detail missing from the instructions.
The information is incorrect or out-of-date.
It does not resolve the question/problem I have.
How did you find this article?
Please tell us how we can improve our Support Center:
Email Address
Optional, but our team may contact you for more information.
Like this Article?

Post a Comment

Name:
Email Address:
Comment:
Are you a bot?
Submit

Please note: Your name and comment will be displayed, but we will not show your email address.

Write New!
Do you want to publish a tutorial to our support center?

News / Announcements

SSL Certficate Warnings
Updated 2014-04-14 11:34 am EST
Hits: 1897
Heartbleed 0-day OpenSSL security bug
Updated 2014-04-14 04:43 pm EST
Hits: 5137

Related Questions

Here are a few questions related to this article that our customers have asked:
Ooops! It looks like there are no questions about this page.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!