Outlook 2011 is a version of Microsoft Outlook available for the Mac computer. You can set up Outlook 2011 as an email client to send and receive email from your email hosted at InMotion Hosting.

First, you will need to log into Outlook 2011. Next, we will go through the steps to add a new account:

  1. Click on Tools, and then Accounts....
  2. On the Add an Account menu, click E-mail
  3. Enter your full email address and password on the next screen and click Add Account

Once the account is added, you will fill in the information for the new email account.

Pesonal Information

Account DescriptionThis is the name your mail will show as in your Microsoft Office inbox.
Full nameInsert your full name here, as this is the name that will show when you send email
E-mail addressPut in your full email address, for example tim@example.com

Server Information

User nameThis will be your full email address. For example, kevin@example.com. Make sure to include the full address, including the @example.com.
PasswordThis is the password for the email account you listed above, not your cPanel password.
Incoming Mail ServerIf your domain points to InMotion Hosting, the incoming mail server is mail.example.com.
Outgoing Mail ServerThis will be the same as your Incoming Mail Server, mail.example.com. Make sure it is using Port 465.

As Outlook recommends, check the boxes that say Use SSL to connect. After confirming the information click on red circle at the top left to close the window. To confirm the account was added, check your Outlook Inbox. There you will see listed the account you just added with your Account Description.

Congratulations, you have added your email account to Outlook 2011! If you have any problems setting up the account, double-check all your settings. If the settings are correct, check out our articles on troubleshooting issues sending email or receiving email.

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n/a Points
2014-04-21 8:12 pm

Your technical support representative and the support documents he sent along were very helpful.


Thank you!


19,466 Points
2014-04-21 8:20 pm
Thanks Doug! Let us know if you have any further questions!

Arnel C.
n/a Points
2014-06-26 3:12 pm


I just bought my new Mac Air and click tools and do not see anything close to 'accounts' please help


9,968 Points
2014-06-26 4:33 pm
Hello Randy,

Are you using Outlook 2011 for Mac? It looks like MacBook Air might come with another version of Outlook in which you'd want to follow these steps to setup an account:

  1. Click on the Outlook menu at the top-left, then Preferences

  2. Under the Personal Settings section, click on Accounts

  3. On the Add an Account screen, click on E-mail Account

Then you would just follow the steps as normal to configure your email account.

Please let us know if you're still having any issues getting this setup. You can also login to webmail in the meantime to directly check your mail on the server.

- Jacob

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