Syncing your IMAP folders on your iPhone
When you first set up your iPhone to check your email hosted with InMotion Hosting, it's possible you will not see the Sent, Trash, Drafts, and Junk folders. Typically, these folders are in your INBOX and you'll need to set the prefix path for it to work correctly.
How to subscribe to folders
- If you set up the IMAP mail account on your iPhone, you may not find the IMAP folders in your Inbox folder. If this is the case, you'll need to specify the IMAP path prefix.
- You can enter in the IMAP path prefix by going to Settings > Mail > Account > Advanced > IMAP Path Prefix.
- Enter the word "INBOX" (use all caps) and save the setting. Now, your folders should appear as subfolders in the Inbox.
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2014-03-19 8:40 am
Please assist I want to set my work emial address on my phone so that i wil be able to receive emails vai my phone it samsung Galaxy so it ask me the IMAP path prefix
2014-03-19 9:00 am
On Android devices, the IMAP path prefix would also be INBOX.
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