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n/a Points
2014-04-18 3:04 am
In horde mail receiving error messages while adding contacts from email to address book. ( ErrorInvalid address book: 6ae4e807ab4895fc1ff1e7cd71f46414 ) Please advise. R/Yaroslav
11,186 Points
2014-04-18 7:38 am
This error is caused by an invalid address book ID and unfortunately would not be able to be resolved via this public forum. If you <a href="http://www.inmotionhosting.com/support/website/website-troubleshooting/how-to-get-great-technical-support">contact technical support</a>, they will be happy to assist you.
2015-02-19 11:01 am
I'm unable to log into my email. I keep getting this message: Server responded: -ERR Login failed.
2015-02-19 12:05 pm
When I go to webmail.fairplaytennis.net, I am directed to a login screen, I enter my username "cellis@fairplaytennis.net " and then my password. I get this message: Server responded: -ERR Login failed. Something screwy has happened just in the past month, because I was able to login on 1/2/15 using this process (without seeing that message). I’ve had this email account for some time now (more than 2 years) and have not had this issue previously. Also, I know that the account has been set up in cpanel.

In addition, when I point my browser to "fairplaytennis.net/webmail", I get this error:

Not Found
The requested URL /webmail was not found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache Server at fairplaytennis.net Port 7080
Staff
22,444 Points
2015-02-19 4:01 pm
Hello Ginglejoy,

Thank you for your question. Since your webmail is not hosted on our servers, it is difficult to speak about the server environment.

But, I would suspect a configuration problem on your server. I recommend contacting your host, so they can review your account for issues.

Thank you,
John-Paul

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