Mac Mail - Cannot Send Message Using the server

Written By: Tim Sisson
Experience Level: Beginner
Articles labeled as Beginner are those that require basic tasks to be completed, such as making simple configuration changes following a brief set of instructions. If you find yourself needing assistance, our Technical Support Department can generally assist.
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Email Client: Mac Mail
Error Message: Cannot send message using the SMTP server

mac-ssl-error
Solution:

You will need to update the SMTP server settings. If you are using a SSL on your site you can use the SSL port 465. Make sure the box to use SSL is checked. If not, you can use port 587 and leave the box unchecked.

The correct ports are below: 

Non-SSL outgoing SMTP: 587

SSL enabled outgoing SMTP: 465
 
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