How to Suspend / Unsuspend cPanel accounts within WHM
If you are an InMotion Hosting customer and your account has been suspended, the page you're probably looking for: My Website is Suspended
WHM allows you to suspend / unsuspend accounts. This is typically only used when an account you manage reaches a delinquent billing status. When you suspend an account, traffic to the websites on the cPanel account in question will be redirected to a generic account suspension page. When the account is then unsuspended, this redirect will be removed automatically.
To Suspend or Unsuspend an account:
Both Suspending and Unsuspending an account are managed from within the same place in WHM. To suspend / unsuspend an account:
- Log into your WHM
- Click "Suspend/Unsuspend an Account" under "Account Functions" in left menu of WHM
- Select the account in question by clicking on either the username or the main domain on the account. If you are suspending an account, you can place a note in the box to help remember why it was suspended
- Click on either "Suspend" or "Unsuspend"
Congratulations, now you know how to suspend or un-suspend an account!
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