One of the more popular shipping carriers around the globe is United Parcel Service, also known as UPS. Below is a set of instructions to help you install and set up the UPS carrier module for your PrestaShop 1.5 store.

Configuring the UPS carrier module in PrestaShop 1.5.

  1. Log into your PrestaShop 1.5 dashboard.
  2. Using the top menu bar, hover over the Modules tab and click on the Modules option from the menu.
  3. You are now on the Modules list screen. On the left hand sidebar is a list of different module categories. Clicking a desired category will filter the modules seen on the right hand panel. You will want to find and click the one entitled Shipping and Logistics. Scroll down the list of modules on the right hand side until you find the UPSCarrier module.
  4. Click on the Install button to the right side of the module description to perform the basic install of the module.
  5. Once the module is installed, you will want to click on the Configure link to continue setting up the details for the module.
    1. You are now brought to the configuration screen. There are several fields you will want to consider to set up your USPS carrier module:
      Your UPS Login If you do not have a UPS account ID, visit to get one.
      Your UPS Password Your UPS Account password.
      Your MyUps ID Your MYUps account ID.
      Your UPS API Key Authetication key for your UPS account.
      Packaging Weight Weight of packing materials.
      Handling Fee Amount of handling fee.
      Weight unit Default weight unit of your store (kg or lb)
      Dimension Unit Default measuring unit of your store (cm or in)
      Your address line 1 First line of your shipping origination address.
      Your address line 2 Second line of your shipping origination address.
      Zip / Postal Code Local ZIP code of the shipping origination address.
      Your City City of the shipping origination address.
      Country Country of the shipping origination address.
      State State of the shipping origination address.
      Rate service group Selected from the dropdown, must coincide with Country and State fields.
      Pickup Type Choose the type of pickup you prefer from the dropdown.
      Packaging Type Default packaging type when none is described in product configuration.
      Calcul mode Whether your items are all in one package or each in a separate package.

       To continue to the second and third tabs, you must be subscribed to UPS. The breakdown of tabs two and three are as follows:

      Tab 2. Categories Settings
      This section allows you to define a specific UPS configuration for each product category (such as Packaging Type and Additional charges).

      Tab 3. Products Settings
       This section allows you to define a specific UPS configuration for each product (such as Packaging Type and Additional charges).

    2. Click on the Configure button on each step to save your settings. Below is a sample of how the user interface will appear with the UPS carrier module installed.
Did you find this article helpful?

We value your feedback!

Why was this article not helpful? (Check all that apply)
The article is too difficult or too technical to follow.
There is a step or detail missing from the instructions.
The information is incorrect or out-of-date.
It does not resolve the question/problem I have.
How did you find this article?
Please tell us how we can improve our Support Center:
Email Address
Optional, but our team may contact you for more information.
Like this Article?


Post a comment
n/a Points
2014-02-26 9:09 pm

Hello Scott,

This article is pretty now now, but I can't figure out how to install and configure my UPS Prestahop module. I wtill get the same error message from my Prestashop backoffice:

Unable to connect to UPS webservices: Error 10001 : The XML document is not well formed

Is the UPS Login (first field) and the MyUPS ID the same thing?! I have a full UPS account that is working but I only have a UPS USer ID, a password and an API key...

Thank you very much for your help.



4,204 Points
2014-02-27 8:46 am
Your user ID is indeed your My UPS login username. I have seen individuals with the same error on the PrestaShop forums as well as other forums with the same issue and many of them have had luck with getting a new key from UPS. It seems that it may be a bug from within their systems.
n/a Points
2014-03-13 7:42 am

Where from can we get the UPS Carrier module? There is no UPS Carrier module in our Prestashop  dashboard.



4,204 Points
2014-03-13 8:29 am
Be sure that within your Prestashop dashboard, that you are showing both installed and not installed modules in the dropdown up top.
n/a Points
2014-03-13 8:40 am

I installed fresh Prestashop ver. 1.5.6, both installed and not installed are showing but UPS module does not appear. That module is available only your hosting website site or any prestashop installation?

4,204 Points
2014-03-13 8:49 am
This will be available on any Prestashop installation, regardless of your host. I currently also see it within my installation perfectly fine. You should see it when clicking on the Shipping and Logistics menu item to the left. Be sure that you do not have anything within the search field as this could produce unexpected results.
n/a Points
2014-03-13 9:34 am

Thank you. I solved that issue. I set up localization to United States and UPS module became visible.

Kindest regards,


Post a Comment

Email Address:
Are you a bot?

Please note: Your name and comment will be displayed, but we will not show your email address.

Write New!
Do you want to publish a tutorial to our support center?

News / Announcements

SSL Certficate Warnings
Updated 2014-04-14 11:34 am EST
Hits: 2308
Heartbleed 0-day OpenSSL security bug
Updated 2014-04-14 04:43 pm EST
Hits: 5794

Related Questions

Here are a few questions related to this article that our customers have asked:
Ooops! It looks like there are no questions about this page.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!