301: Troubleshooting Publishing with Premium Website BuilderWritten By: Tim Sisson
Experience Level: Beginner
Articles labeled as Beginner are those that require basic tasks to be completed, such as making simple configuration changes following a brief set of instructions. If you find yourself needing assistance, our Technical Support Department can generally assist.
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After you have finished creating your website in Premium Website Builder, it's time for you to publish your website. Premium Website Builder is configured when it is installed with your publishing settings already for you. For more information on publishing your website with Premium Website Builder, please read the following article: Publishing your website with Premium Web Builder. If you have attempted to publish your website and are receiving an error similar to the one below, you may need to troubleshoot your settings to determine why it cannot publish. Common reasons publishing may fail
There are a few reasons that Premium Website Builder may have difficulty publishing. If the domain you are publishing to is not your primary domain and you have not configured it correctly, it may not publish. Also, if you have recently changed your cPanel password you will need to update your password in Premium Website Builder as well. How to review your publishing settingsIf you're having a problem publishing your site, the first thing you'll want to do is review your publishing settings. To access your admin section of builder select "Go to Admin Panel" in the top right: Then, click on the "publishing settings" tab: Your settings should look something similar to the screenshot below: Here is an explanation of what each of these fields mean:
Once you have confirmed the settings are correct, click the "Verify Location" button at the bottom and you will get a message verifying that you are now able to publish. If you are still having publishing errors on your website, please contact support for more assistance in resolving your publishing your settings.
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