Configuring Email Settings in OpenCart
OpenCart allows you to send emails through the OpenCart Dashboard. This is a great feature that allows you to email customers about new items added to your website, promotions you may be running, or anything else you wish. If you already have configured the mail settings for OpenCart or followed the steps in this page to configure your mail settings you can send emails.
- Log into your OpenCart Dashboard
- Go to System > Settings
- Select your Store Name by checking the box next to it and select "Edit" in the far right
- Click on the Mail tab
- Fill in the settings as needed. Normally you will simply leave the mail protocol set to "Mail". If you are use the "Mail" protocol you do not need to fill in any settings below beyond the defaults. If you use the "SMTP" protocol you will need to fill in the settings below:
Mail Parameters Enter your email address with "-f" in front of it. Example: -email@example.com SMTP Host This is the email server host name. InMotion customers most often will use the format mail.example.com where example.com is replaced with your domain name. SMTP Username This is the full email address of the account you wish to use. Example: firstname.lastname@example.org SMTP Password The password for the email account used in the SMTP Username field. SMTP Port Port number used for connection. Typically 25 or 587. SMTP Timeout The tiem (in seconds) allowed before the connection times out. New Order Email Alert Send a email to the store owner when a new order is created. New Account Email Alert Send a email to the store owner when a new account is registered. Additional Alert Emails Any additional emails you want to receive the alert email, in addition to the main store email. Separate email addresses with commas.
- Click "Save" in the upper right corner
If you need further assistance please feel free to post a question on our support center.
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Managing Customers through OpenCart
|1.||Configuring Email Settings in OpenCart|
|2.||Creating customer groups in OpenCart|
|3.||Assigning customers to groups in OpenCart|
|4.||Sending Emails to Customers through OpenCart|
2014-10-05 10:29 am
Hello, it works fine with "mail", but if I use SMTP - no emails in my inbox.
My webhosting company advises me absolutely to use SMTP.
What I can do?
2014-10-06 8:56 am
You may need to be a bit more specific. Are you referring to the protocol? Both 'mail' and 'smtp' should work.
"SMTP settings" are ones used for outgoing mail. You can find them all here.
If you are referring to the host name, where we advise 'mail.example.com', then 'smtp.example.com' does not work on our servers as they are specifically set up for 'mail.example.com'. Other hosts have been know to use 'smtp.example.com' so if you have a different host and they should have it set up like that, you may need to speak with them.
2014-10-08 4:58 am
Thank you very much for your answer.
Yes, I referring to the protocol.
Now I am in the situation: Opencart support says - hosting settings are wrong.
My hosting says - opencart settings/plug-in are wrong. Great....
2014-10-08 8:40 am
Thank you for contacting us. I could not locate an account on our server, so I was not able to investigate further.
I recommend reviewing your email logs for issues, at the time you are submitting the form. If you are hosted on our servers, our Live Support team would be happy to help you review the servers email logs.
This allows you to determine if the emails are being delivered, or failing before leaving the server.
If you have any further question, feel free to post them below.