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This guide is for people who are subscribed to the McAfee Email Protection option. Note: McAfee Email Protection has been replaced with Spam Experts.

When you are using McAfee Email Protection, emails flagged as Spam will be put in a Quarantine list. There are several options for what you can do with the emails.
In this guide we will show you how to use the Quarantine list in the McAfee Control Console.

Emails on the quarantine list will be accessible for 7 days, before they are permanently deleted.

How to Use the Quarantine List:

  1. Access the McAfee Control Console.
  2. Click the Quarantine tab.
  3. Click the check box next to the email that you want to work with.
    choosing the quarantined message
  4. Above the message, click your preferred option.
    options for quarantined messagesHere is a description of the available options:
    Release If you choose this option, the email will be delivered to your Inbox.
    Always Allow  This option will deliver the message to your Inbox, and add the sender to your Allowed / White list.
    Delete  If you select this option, the message will be permanently deleted.
    View  Choose this option to review the email without allowing it to access your Inbox.
Congratulations, now you know how to use your Quarantine list in the McAfee Control Console.
Continued Education in Course 203: McAfee Email Protection
You are viewing Section 4: Using the Quarantined List for McAfee Email Protection
Section 3: Blocking / Blacklisting an Email Address in the McAfee Control Console
Section 5: Changing Your Time Zone in the McAfee Control Console

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