InMotion Hosting Support Center

Before you can use email, you must create the email account in cPanel.

How to Create an Email Account

  1. Log into cPanel
  2. Once logged into cpanel, click on the "Email Accounts" located in the Mail section of cPanel:
  3. That will open a screen so you can create a new email address. You should see the below screenshot.

    Fill in the fields, below is a description of what to enter:
    Email: This is the name of the account. This will be before the @ symbol in the email address.
    Password: This is the password you assign to the email account.
    Password (again): Re-type the password
    Mailbox Quota: Select the size of the mailbox you want to create.

    After entering your information in the fields, click the button labeled "Create Account"
  4. Once the account has been created, you will see it listed in the Email Accounts section.

Further Reading

Getting started with Email

Congratulations, now you know how to create an email account in cPanel. Please check the next article on Checking your Email Account. If you missed our previous article, please see the Email Introduction tutorial, which is part of our Introduction to Email class.

Migrating email from another host

If you're in the process of transferring to InMotion Hosting from a different hosting provider, you may have emails that you want to copy to this email account you just created. We have a tutorial on how to accomplish that here.

Continued Education in Course 101: Basic Introduction to Email
You are viewing Section 1: Creating an Email Account in cPanel
Section 2: Email: a Basic Introduction

Support Center Login

Social Media Login

Social Login Joomla

Related Questions

Here are a few questions related to this article that our customers have asked:
Ooops! It looks like there are no questions about this page.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question
n/a Points
2016-05-05 7:31 pm

Arn - I logged in correctly and the other items in the list don't apply. Any other thoughts?

25,520 Points
2016-05-05 8:28 pm
Hello CJStevens,

Thank you for contacting us. We are happy to help, but it is not clear what you are trying to accomplish.

Are you following the above guide?

Could you provide additional details on what you are attempting?

Thank you,
n/a Points
2016-05-20 12:52 pm

I just purchased a new domain in order to create new email addresses. I cannot find the domain on the pull down menu in CPanel where I create email addresses. What's going on? 

10,077 Points
2016-05-20 1:06 pm
Hello Karen,

Have you added the domain as an addon or parked domain within your cPanel? You have to do this no matter where you bought the domain from.

Best Regards,
TJ Edens
n/a Points
2016-05-26 8:07 pm

an addition domain was transferred to InMotion Hosting to park. 

25,520 Points
2016-05-27 12:03 am
Hello Karen,

Thank you for contacting us. Here is a link to our full guide on how to park a domain in cPanel. Once the domain has been parked you will be able to create email accounts as described above.

If you need account specific our assistance, our Live Support team is happy to assist you 24/7.

Thank you,
n/a Points
2016-05-29 10:04 pm

Is creating an email account with your domain name free?

25,520 Points
2016-05-31 3:19 pm
Hello Colleen,

Thank you for contacting us. Yes, you can create email accounts for your domain free of charge.

If you have any further questions, feel free to post them below.

Thank you,
n/a Points
2016-10-09 11:05 am

good dayI want to add email accountsthe following error: unable to safely open file presentswhat should I do

25,520 Points
2016-10-10 2:59 pm
I recommend contacting Live Support so they can replicate the issue within your specific account.

Thank you,

Post a Comment

Email Address:
Phone Number:

Please note: Your name and comment will be displayed, but we will not show your email address.

10 Questions & Comments

Post a comment

Back to first comment | top

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!