This tutorial will review the two different ways you can login to cPanel, via AMP and via a direct login URL. The second part of this guide reviews the common reasons why you may have trouble logging in.
Option #1 - Access cPanel from within AMP
Accessing cPanel from within AMP is a very straightforward process:
- Log into AMP.
- Under your account name, click the cPanel button. You will then be redirected and automatically logged into cPanel.
Option #2 - Access cPanel through your browser address bar
Visit the the following URL to get to your cPanel login:
Note! Replace the term YourDomain.com with your actual domain name.
- Type in your cPanel username and password. Your cPanel Username can be found in your technical details in AMP. If you do not know your password, you can reset it by following the instructions
Troubleshooting cPanel Login Issues
I want to reset my cPanel password
To reset your password, please see our tutorial on resetting your cPanel password using AMP.
I am not prompted to login with a Username and Password when attempting to login
If you are not prompted for a username / password when visiting yourdomain.com/cpanel, your domain name may have been just registered and not working yet due topropagation, your domain may not be pointing to our servers, or you're using an internet connection in which the cPanel ports (2082 / 2083) are blocked. Usually trying one of the following will resolve these issues:
Use cpanel.your-domain.com instead of your-domain.com/cpanel.
(This uses the cPanel proxy, which accesses cPanel over the standard port 80 vs. 2082 / 2083)
- Use your temporary cPanel URL, such as biz###.inmotionhosting.com/cpanel.
I am entering a username and password, but they are not being accepted
If your username and password are not being accepted when logging into cPanel, it could be either of these issues:
- Make sure you are using the correct cPanel URL.
(Refer to the directions above under 'I am not prompted for a username and password')
- Make sure your username is entered all lower case, and your password is case-sensitive.
(For example, password is different from PassWord)
- You are using the incorrect password. Don't worry, this is very common.
(If you forgot your cPanel password, you can reset your cPanel password via AMP).
I do not have a hosting account, I have a domain only account
If you have a domain name only account, you do not have a cPanel to login to. If you would like, you can upgrade your account to include hosting.
If you are unsure about what cPanel is and how it makes hosting easier for you, read our article about cPanel web hosting to see the popular features.
Please check the next article on The cPanel Layout. If you missed our previous article, please see the What is cPanel? tutorial. For more information on this course please visit Getting Started in cPanel.
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Getting Started in cPanel
|1.||What is cPanel?|
|3.||The cPanel Layout|
|4.||How to Change your cPanel Password|
|5.||How to find server specifications in cPanel stats|
|6.||How to View Your PHP Version in cPanel|
|7.||Using the cPanel Video Tutorials|