InMotion Hosting Support Center
cPanel Backups

In this tutorial we will show you how to do a Full cPanel Backup of your account. Backing up your website is a necessary step for all users. Before making any changes to your website, it's best practice to always create a backup. Cpanel has a built-in backup tool to assist you with creating backups. This handy utility will create a zip file (compressed file) that you then can download to your local computer for storage.
Please be advised, we do not allow anyone to store backups in File Manager, you must store them off of the server. Creating a full backup ensures you back up everything and is the safest method to ensure all your website files and emails are safe. We recommend that all of our customers maintain their own backups. Be sure to read our Do you run backups of your servers? article for an overview of how backups are maintained for our servers.

Performing a Complete cPanel Backup

  1. Login to your cPanel.
  2. Click the Backup button in the Files section of cPanel.
  3. In the Full Backup section, click the Download a Full Website Backup button.
    Complete Back Up in cPanel
  4. On the next screen make sure the Home Directory option is selected.
  5. If you want an email notification when the backup completes, enter your email address. If you do not want an email, check the box next to Do not send email notification of backup completion.
  6. Click the Generate Backup buton to begin the Full cPanel Backup.
    Create a Complete Back Up

    You will then see a message stating "Full Backup in Progress..." Allow some time for the backup to complete, you will receive an email notification upon completion (if you entered your email address in the last step).
  7. Download the file from your cPanel. It will be located in your /home directory, begin with backup, and include the date. For example: backup-10.26.2016_15-51-32_example.tar.gz
    Backup Download from File manager in cPanel

Congratulations, now you know how to perform a Full cPanel backup! We also have walk-through guide on backing up your website files, and backing up a database in cPanel.

Continued Education in Course 202: Managing your Files in cPanel
You are viewing Section 1: How to Perform a Full Backup in cPanel
Section 2: Renaming files and folders in cPanel

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Related Questions

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n/a Points
2016-04-21 11:34 am

Maybe I missed it but it would be nice to be able to print these out to have on hand.

26,829 Points
2016-04-21 12:47 pm
Hello kraig,

Thank you for contacting us. You should be able to "right-click" in the browse and choose Print, or use "Ctrl + P" at the same time to bring the print menu up.

Thank you,
n/a Points
2016-06-20 10:15 pm

Any way to automate a full cPanel backup? I'd rather not have to go through the GUI as part of my weekly routine and would rather have a cron job or something do it for me.

7,043 Points
2016-06-21 9:07 am
Yes, it is possible with cron jobs, but it is recommended that you have an external storage area to hold the backups. FTP is used typically, and you can add your backup script to the crontab through cPanel.
2016-12-13 2:16 am
Christopherm, where can I find a backup script that works with's servers? I have a PHP script that I use to automate Cpanel backups on a different host's server, but it doesn't work with inmotion's server.
n/a Points
2016-07-25 1:08 pm

Hi, I have tried to generate my backup since june and I can´t. I have two backups of April and May but in June and July I have had'nt. What do I can do ?

41,736 Points
2016-07-25 7:44 pm
How large is your account? Larger accounts cannot be created by using the backup tool. You can zip the home directory files and download them and then export your databases by using the Export tab in phpmyadmin.
n/a Points
2016-08-26 4:04 am

I have been using Backup and Restore Dropbox Plugin. It is safe and very convenient for Website Backups. You can access it from this link below:

n/a Points
2016-08-29 12:57 pm

Does taht operation get the databases as well or just the site's file system?

41,736 Points
2016-08-29 6:18 pm
It grabs all the databases as well.
n/a Points
2016-08-31 2:30 am

Even if you do a full backup in cPanel, how would you restore it?

36,489 Points
2016-08-31 7:53 am
Hello Romeo,

If you do a full cPanel backup and you do not have root access with a VPS or Dedicated server account, then it would require a request to the live technical support team. If you're on a business level account (shared server), any full cPanel restore can only be done by the technical support team.

If you have any further questions or comments, please let us know.

Arnel C.
n/a Points
2016-10-22 5:32 am

Hi, Will this backup include the database and files? 

41,736 Points
2016-10-24 9:49 am
Hi Jenna,
Yes, the full backup includes the databases as well as the files.

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