If you're migrating your website to InMotion Hosting from another host, one of the last steps you'll take is pointing your domain's nameservers to InMotion Hosting's nameservers. This will direct your domain's traffic here, and away from your previous web host. If you are unsure exactly what name servers are, be sure to check out our informative article on the subject.

Please be aware that changes to your nameservers can take up to 24 hours before they take affect, so changes you make will not be immediate.

InMotion Hosting's Nameservers:

ns.inmotionhosting.com  -  IP Address:
ns2.inmotionhosting.com -  IP Address:

If you are a Reseller, you should point to the following Nameservers:
ns1.servconfig.com  - IP Address:
ns2.servconfig.com -  IP Address:

Most registrars do not require you to enter in the IP addresses of your nameservers. However, we've provided them in the event you can only use IP addresses.

Updating nameservers for domains managed/purchased through InMotion Hosting.

Nameservers for domains that are managed by us can be changed through the Account Management panel. For more information on updating your nameservers for your InMotion Hosting domain, please see the article on How to change your Domain Nameservers in AMP.

Where do I update my Nameservers for domains registered elsewhere?

If you registered your domain name with InMotion Hosting, you do not need to change anything as it is already pointed here. However, if you have registered the domain name with another registrar you will need to update the nameservers with that company. Please see the following links for the major registrars below:

Did you know you could have your own nameserver with your domain? With a VPS or dedicated server you can. Click here to see our affordable dedicated server plans.

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Related Questions

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Ask a Question
2011-12-13 3:30 pm
I want to Domain Name registered with Network Solutions directly to an InMotion sub_account. I've done it before, but can't recall how I did it. It seems to me that these instructions would send it to the prime account.

ns.inmotionhosting.com - IP Address:
ns2.inmotionhosting.com - IP Address:
9,967 Points
2011-12-13 3:49 pm
Hi LAwindsurfer,

Thanks for posting your comment. I'm more than happy to assist you. You will use the nameservers listed above. When you create an add-on domain, it automatically creates a DNS record on the nameserver to direct it appropriately.

If you need further assistance please feel free to contact us.


Tim S
2012-02-18 7:04 pm

I'm in the process of moving my website to inmotion. If I update the nameservers in my previous provider controlpanel, do I need to make any other changes in order to make sure I receive emails without interruption? I have mirrored all emails accounts on inmotion in preparation of the switch.

9,967 Points
2012-02-20 11:11 am
Hi june15,

Thanks for posting your question. Once you update the nameservers, you should not have to do anything else. However, during the 24 hours after you may still receive emails at the old server while your domain is propagating.

I hope this helps! If you need further assistance please feel free to contact us.


Tim S
2012-03-19 8:30 pm
I just added a new domain to my inmotion account. I am trying to set up google apps (gmail) and google says I need to add a TXT record to the DNS configuration. How do I do that?
9,967 Points
2012-03-20 9:02 am
Hi seahunt,

Thanks for contacting us. I'm more than happy to assist you today. You'll need to contact support at: support@inmotionhosting.com and we can create a TXT record for DNS for you.

Please be sure to verify your account in the response providing your current AMP password or the last four digits of the credit card on file.

Make sure to provide us with the DNS record settings you want us to create as well as the domain to create it on.

If you need further assistance please feel free to contact us.


Tim S
2013-06-09 1:55 pm
Hi, I have recently pointed two new domain names at your servers using the IP addresses listed at the top of this post. I have a power package which I presume allows me 6 websites in total. Will there be any problems with my existing site, which has been working brilliantly up until now, once the changes on the two other domains come into effect? Any notes about the correct procedure would be most forthcoming. I am a little nervous about the outcome.
Many thanks.
n/a Points
2014-05-08 6:27 am


Arn said: ....the cPanel is automatically notifying the server that DNS entries need to be added, and these entries are created automatically. This is only done when the domain is pointing to our name servers

We plan to host our exiting domain with inmotion, so does that mean we have to change the name server settings at our registrar before setting up the inmotion account or does the point in time not matter at all, so we can first order the inmotion account, then set up all content and finally change the name server settings.

I assume while ordering the account we have to select the "I already own this domain or will handle the registration seperately" option and enter our domain name. Are there any other special settings except the name servers to make all work.


9,576 Points
2014-05-08 8:02 am
The ordering that you do these does not matter, both just have to be done.
20,328 Points
2013-06-10 10:57 am
Hello ersatzpole1,

No, there will be no issue with any of your domains due to pointing others to the name servers. The name servers basically house a list of the domains and which servers they are located on. When a visitor types in the domain name, it redirects to the name server, which then redirects to the server that houses the account for that domain.

It sounds like you have done everything correctly and should not experience any problems.

Best Regards,
Scott M
2013-07-19 3:55 pm
Tim S said: "Thanks for posting your comment. I'm more than happy to assist you. You will use the nameservers listed above. When you create an add-on domain, it automatically creates a DNS record on the nameserver to direct it appropriately." Tim, how does it know to do that? does my sub account domain need to be identical to the domain registered at another location? for instance if I wanted to www.website1.com to go to inmotionhosting, would my add on domain need to be the same, website1.com? Dang! this stuff is so confusing!
17,855 Points
2013-07-19 5:13 pm
Hello DaveCleveland,

Sorry for the confusion! Let's see if we can clarify it. Add-on domains are simply treated like completely separate websites. The domain name for an add-on domain must be registered with a domain registrar. When you ADD an add-on domain in the cPanel, the cPanel is automatically notifying the server that DNS entries need to be added, and these entries are created automatically. This is only done when the domain is pointing to our name servers.

When you have done this, web site FILES have not been transferred. So, if you have another website on another host, NONE of those files are at our location until you move them to our location, or your create them at our hosting location. The website is not physically at any location until you have either transferred the files there, or you have created the website files at that location.

Additionally, just to be clear, the domain name that you use for the add-on domain here can be the same as what you're using on another hosting service, but the name won't use our hosting service until you change the name servers so that it is pointing to our hosting service. In other words, if I type in your domain name at this point, and your domain name is still using the OLD host, then the website that is displayed comes from the files at that host(the old hosting service). You would not see the files coming from the InMotion hosting location until the Domain Name Servers are pointing to our hosting service.

I can easily understand how confusing this can be - and it's probably better looking at an illustration more than anything else. We do have a video on updating name servers, check it out if you want more clarification.

One last thing.... terminology and file locations:

add-on domains - these are stand-alone domains that must be registered to a domain registrar, but the files are physically saved UNDER the primary domain folder.

sub-domains - subdomains are NOT registered to a domain registrar and they are generally folders under either the primary domain or an add-on domain. Here are a few examples of sub-domains:

abcde.com/subdomain1 (subdomain1 is a subdomain to abcde.com)
example2.com/folder1 (folder1 is a subdomain to example2.com)

I hope this helps to explain the differences and file structure you will see when adding an add-on domain or using a subdomain. If you have any further questions, please let us know.

Arnel C.
2013-07-19 5:39 pm
Yes that helps some. Here's the situation I created a Wordpress site on inmotionhosting to develop with for a client. They wanted to stay at Network Solutions so I wasn't too picky about how I set it up. i simply created a URL http://abc.clevelandesigns.com in the directory /xxx/public_html/abc.net. As it turns out, they were on a Windows server so they decided to have (or you rather) host the site. Since it's already set up because I was developing it, I simply want to route their URL (domain) to my already existing Wordpress installation but have the URL display their domain, not mine. Is that possible or do I need a Wordpress installation at inmotionhosting specifically called http://www.blowmoldingdivision.org/ in order for the DNS redirect to work properly?
17,855 Points
2013-07-22 3:55 pm
Hello DaveCleveland,

Thanks for the information. The problem here is that WordPress is a URL-centric software that uses the path designated in the installation to automatically generate the URLs for its pages and posts. In order to resolve this you can do one of three things:

1) If you intend to use the domain name of "blowmoldingdivision.org", then you can setup a subdomain here with that domain name, and then install Wordpress using that name. This would save you from the moving issues later when you need to change the path. In addition to doing this change on the hosting server here. You would need to either change the name servers on the domain to point to here, or keep the domain registered elsewhere, but make an A record that points to the server here - specifically for the Wordpress site you're trying to use. The end result is that the live site for "blowmoldingdivision.org" would be coming from here.

2)You can also simply re-direct from the original name, but the domain name that appears in the browser won't match "blowmoldingdivision.org". You can simply state this is the development name, and that it would change to the original name when the site is ready to go live.

3)You can use host file modifications so that only specific computers will with the host file modification would see the website directly from this server. This would preserve the live site (as it is setup now) for the general public, and only the people with the host file modification would see the Wordpress site coming from your server. You would install wordpress using blowmoldingdivision.org as the domain name. The only way you'd be able to view the site will be with the host file change. Please use the follow article on Modifying Your Host File in order to make the necessary changes. Literally what this does is tells the computer to go to a specific IP for a specific URL.

I hope this gives you the answer you're looking for. I think that #3 would work best for you, especially if you're simply trying to show the development site to a few people and not the general public. Note that once you're ready to make the site live, you would need to remove the host file changes, and then also change the DNS for the domain name so that it points to the appropriate location.

If you have any further questions, please let us know.

Arnel C.
121 Points
2013-11-01 4:40 am

Should I rather use the IP or the domain names of the name servers. The domain names don't seem to be working, so want to know if I should try the other one.
20,328 Points
2013-11-01 10:04 am
Typically you should be allowed to use both. The nameserver names are usually entered alongside the IP addresses. If you have the option of entering just the IP address, you may do so.

Kindest Regards,
Scott M
n/a Points
2014-03-12 11:54 am

If I have the power plan I am able to operate up to 6 websites.  If  one of those websites is for someone else, will they be able to access CPanel and only access their website information if I create a login for them?

9,968 Points
2014-03-12 7:34 pm
Hello C, and thanks for the question.

With any of our shared hosting accounts, there would only be one central cPanel user that has access to all of the sites.

You could create a separate FTP user that only has access to one of your sites. Then the someone else that you give that FTP information to would be able to upload any website files just for that site, and couldn't manage any of the other site files on the account.

However if they needed access to other things in cPanel such as creating their own databases, or managing their own email accounts. You would instead need a reseller account which allows for separate cPanel users.

Also a VPS or dedicated server comes with the ability to have separate cPanel accounts.

Please let us know if you have any further questions at all.

- Jacob
n/a Points
2014-05-17 6:45 am


I have a problem trying to point my existing domain to your hosting.

I have a domain registered in Poland via home.pl. The domain is called kucharzniedzielny.pl

I created an addon domain within my hosting with you (my main domain is sundaycook.net registered with you) but when I try to repoint the nameservers in home.pl it returns an error message saying that the DNS servers are not configured properly -  SOA records are missing.

Can you help?



9,576 Points
2014-05-19 8:32 am
It may take your registrar a bit of time to determine that the configuration is indeed here. I recommend waiting a few hours to ensure that your registrar is pulling the correct records. If you continue to experience issues, I recommend contacting your registrar directly for further information.
n/a Points
2014-06-05 3:25 pm

I recently registered a new domain with namecheap and i already have a domain hosted in inmotion hosting.. since i have option for addon domain can i host the other domain here on inmotioon and how is that i redirect the domain from name cheap. please help me through all the steps to successfully host the other site.


17,855 Points
2014-06-05 3:43 pm
Hello Sathyanarayana,

Thanks for the question! Yes you can host the other domain here even though you registered the domain with NameCheap. The steps would be:

  1. You need to change the name servers (as per the article above) to point to InMotion

  2. Next, you would add an add-on domain through the cPanel of your account.

Remember that when you change the name servers there may be a short delay known as DNS propagation.

If you require further assistance, please let us know.

Arnel C.
n/a Points
2014-07-08 7:26 pm

Is it possible to point the domain name to your servers but keep the email with the old host?

17,855 Points
2014-07-08 8:40 pm
Hello Beth,

The answer to your question is YES! You would need to change name servers for the domain name, then make some DNS changes. Fortunately, we do have a tutorial you can follow: Modify your MX records. There's also a video in that tutorial that will explain the process.

Please let us know if you require any further assistance.

Arnel C.
n/a Points
2014-07-23 6:21 am

how can parchease the domailname and hosting the domaine

babana ds




20,328 Points
2014-07-23 9:27 am

You can purchase domain names with the .com, .net, .org, .biz, and .us extensions. If you need any other extension you will need to find a registrar that allows them, Once purchased, you can then point them to our name servers for hosting.

Kindest Regards,
Scott M
n/a Points
2014-08-19 1:55 pm
Step by step would help plus defining all the lingo terms.
10,371 Points
2014-10-06 8:50 am
Hello john,

Thank you for your suggestion. If your domain is registered with us, we have a step-by-step guide on updating your nameservers in amp.

On the bottom of the article we have links to guides for the most common domain registrars. If your registrar is not covered there, let us know, and we can attempt to locate their specific guide.

I'd be happy to include definitions for specific terms. Are there some terms, specifically you want more information on?

Thank you,
n/a Points
2014-10-04 12:04 pm

Once Ive changed the nameservers do I need to change the A & CNAME records as well? I fear that my website is now lost in limbo

10,371 Points
2014-10-06 8:55 am
Hello Al,

Thank you for your question. Pointing to our nameservers will allow us to host yor DNS. If you just want to host with us, this should be sufficient.

But, this depends on your specific setup. We are happy to help, but will need some additional information. Are you following a guide? Can you provide a link?

Is your email and website hosted with us?

If you have any further questions, feel free to post them below.

Thank you,
n/a Points
2014-10-17 12:01 am

Hello there!

I have domain already registered with InMotionHosting and it's working!  Yesterday, I created an add-on domain, and still after more than 30 hours I cannot see any response. In fact, your visual domain routing tool says it could be an error with the DNS setup or the domain name is not registered.

As long as I understand, if I have my main domain with InMotionHosting I don't need to configure DNS.

Could you help me. please?

9,576 Points
2014-10-17 8:51 am
Could you provide the domain that you purchased and added as an addon domain?
n/a Points
2014-10-17 4:31 pm

Hello Jeff! Thanks for answer!

The domain a purchased is conscienciacristica.net, and the addon domain is universidadcorazon.com

9,576 Points
2014-10-17 5:10 pm
It appears there was an issue on your account. I have corrected the issue and pushed out the DNS for this domain. The domain should begin resolving within 4-24 hours, usually earlier.
n/a Points
2014-10-17 8:19 pm

Thanks Jeff!! Everything is working smoothly now!!


n/a Points
2014-10-23 6:04 am

Hello everyone!

   Excelent tool to check the propagation of a 'NEW DOMAIN' -having changed into Inmotion Hosting Inc. DNS!

   I think your tool 'really works' because you have created it for a 'NEW DOMAIN REGISTERED', but isn't your responsability -for a while-, what append with possible subdomains  Inmotion Hosting Inc customers create then. Yep?

Then, I'm very glad for your service support and kindness of allways!


   Actively calm and calmy active

   fer m


n/a Points
2014-10-27 3:51 pm

Hi there,

We originally had our website hosted through a different company, but are now looking to host with inmotion. My domain is a .ca (registered elsewhere) ... is it just changing my name servers that needs to be done if I wanted to host my site through inmotion? Just a little confused on the process of changing our hosting company since you don't work with .ca



17,855 Points
2014-10-27 4:17 pm
Hello Mark,

Thanks for the question. Yes, you will need to change your name servers as they are listed in the article above. Since we do not manage foreign domains, you will need work with your domain registrar to change the name servers. If you need more information on name servers, please see What is a name server? Please be aware that changing a name server does require up to 24 hours of domain propagation.

Changing the name servers to our hosting service will enable you to move your website files to our hosting servers and then let our hosting service host your website. I hope that helps to clarify the issue.

Let us know if you have any further questions.

Arnel C.

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