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I am not able to log in to admin of my ZenCart

Category: Zen Cart

2014-06-17 5:42 pm EST

Hits: 37
spoke to support Shawn C. who states admin folder is empty. My previous server said that zencart needed to be uploaded to server, before files, but I guess it wasn't done. Just my files that they sent me were uploaded to inmotion. Can u help me?

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9,968 Points
2014-06-17 6:26 pm EST
Hello petsplus, sorry for the issues.

It looks like your ZenCart files did include the admin files. It's just that ZenCart makes you rename the admin folder and it appears that at some point it was setup as /login for you at your previous host.

It looks like your /login/includes/configure.php file didn't have the updated path and database information that your site is now using on our server.

I've gone ahead and updated that for you, and it looks like things should be working now.

Please let us know if you're still having any issues.

- Jacob

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