Can't view new installed template in zencart

Category: Zen Cart

archtech
Asked:
2012-04-24 12:26 pm EST

Hits: 1,251
I downloaded and installed new zencart template. I can't view the same in temp. URL.
Can some one help?

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Tim S.
Staff
9,967 Points
2012-04-24 12:46 pm EST
Hi archtech,

Thanks for posting your question. I'm sorry you're having issues with a blank screen in ZenCart. I'm more than happy to help you.

A blank screen is an indicator of an error. ZenCart automatically logs the error in the /cache folder. If you look in your cache folder there's files that start with "myDEBUG" and these files contain the errors the site is having.

I've looked at your error logs and it looks like you are missing a file "includes/modules/sideboxes/languages_header.php"

I'd make sure to re-attempt to upload all the files and folders again and see if that corrects the issue.

I hope this helps! If you need further assistance please feel free to contact us.

Thanks!

Tim S

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