WP Admin Panel Performance Issues

Category: Wordpress

bschwartz88
Asked:
2014-04-29 12:31 pm EST

Hits: 61
I have two domains on my inmotion account. On my primary domain, the WP admin panel works fine. On my secondary domain, it is mind-numbingly slow. And now it seems I can not save widgets, perhaps because of a time out issue, I do not know. It has been suggested that the theme is the culprit. I normally use the Thesis theme, but I deactivated it to use the WP 2014 theme. The problem persists. I only have basic plugins, and on advice, I just added a caching plug in. Also, I suspect that both my domains are hosted on the same server so I can not understand why the performance of one is fine and the other isn't. I would be grateful for any assistance. If knowing my domain URLs helps, I will share. Thank you so much.

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johnpaulb-imhs1
Staff
7,266 Points
2014-04-29 12:48 pm EST
Hello bschwartz88,

Thank you for your question. Have you seen our guide on optimizing your Wordpress website, which is explained in this guide. Following these suggestions can usually increase the performance of a Wordpress website.

We are happy to help, but will need some additional information to further assist you. Can you provide a link to the website, so we can attempt to replicate the problem?

After adding the caching plugin, has the performance on your website changed?

Troubleshooting the plugins can help determine if they are the problem.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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Yes, but that hasn't helped. The site performance is fine...You can go to the URL and it loads with not problems. It is just the admin panel.
bschwartz88
19 Points
2014-04-29 12:52 pm EST
Hello Bschwartz88,

I was able to get into your account and take a look at the performance of your other WordPress site. I could see that was loading slowly. If you try loading your themes, you'll see a notice at the top of the page that says that Backtype had a problem registering a plugin. That will be part of (if not the main reason) for the slow down. You need to either register, disable or fix the related plugin. We also have a very good article that may help with performance issues in WordPress admin called WordPress Heartbeat and heavy admin-ajax.php usage. Following the suggestions in there may also help with speeding it up.

However, I highly recommend seeing what's causing the plugins messages. There are also two other plugin messages that I'll list below:

(Backtype plugin message)
There was a problem registering your plugin with BackType. Please contact support@backtype.com for assistance.
(All-in-one SEO message)
The plugin All-In-One-SEO has been detected. Do you want to import its settings.

(Google Analytics)
Google Analytics is not active. You must select which Analytics Profile to track before it can work.

You need to de-activate or fix these plugins as they're most likely attempting to run causing performance issues.

Regards,
Arnel C.
Arn
15,484 Points
Staff
2014-04-29 1:42 pm EST
Arnel solved it. There seemed to be two issues. Deleting BackType helped a lot. Also, additional server memory was allocated to WP in my account. That seemed to fix the problem. Thank you so much.
bschwartz88
19 Points
2014-04-29 10:27 pm EST
Hello Bschwartz88,

Glad to hear that the issue was resolved. Let us know if you have any further questions or comments.

Kindest regards,
Arnel C.

Arncus-tester
15 Points
Staff
2014-04-29 10:56 pm EST
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