Wordpress 404 error within dashboard

Category: Wordpress

InMotionFans
n/a Points
Asked:
2013-12-09 8:38 pm EST

Hits: 420
i have three sites
karahizon.com
vegwahine.karahizon.com
and both of them have 404 errors whenever i access certain pages in the Dashboard. I've already check and manually upgraded the wordpress but I still get the same errors. i did not update nor post nor install anything new, they just started getting errors and I don't know since when because I haven't been updating the sites since August the latest.

karahizon.com --> Whenever I post, I got the 404 error on /blog/wp-admin/post.php i also dont have access to the plugins.php

vegwahine.karahizon.com --> cannot access plugins and widgets themes etc

Lastly, my third site, lomolocoshop.com is getting internal server errors whenever I access the widgets page.

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Hi, If this is duplicate is because I can't find my post, so I bet I didn't hit submit. My site is toocutetube.com. I have similar problems. My videos all go to a 404 page except on the home page where "stella" plays fine...however, "stella" goes to a 404 page if I try to play it from my library on my dashboard. I don't think that I did anything either. Please help. Thanks.
thannytoes
3 Points
2013-12-10 04:53 am EST
Hello thannytoes,

I was able to duplicate the issue. This often occurs when the permalinks get confused. To fix this issue, simply go into the admin area and disable the permalinks from their current status, save, and then reset them back to where they were. I did this to your site and the videos now work as they should with no 404 error on the page. Please let us know if you have any further issues with the site.

Kindest Regards,
Scott M
Scott
18,039 Points
2013-12-10 10:45 am EST
So Scott, did you create the user "newadmin?" Should I delete you? If it wasn't you, what should I do? Thanks
thannytoes
3 Points
2013-12-10 11:08 am EST
Hello thannytoes,

Yes, that was our test user and not a compromise, it was still present for further testing but is now no longer needed. It has been removed and all accesses it had were deleted as well. It will not appear in the user listing any longer.

Kindest Regards,
Scott M
Scott
18,039 Points
2013-12-10 12:08 pm EST

OTHER ANSWERS

0

Arn
Staff
16,585 Points
2013-12-09 10:03 pm EST
Hello,

I spent some time looking at your problem with your WordPress sites and they appear to have been all related to one thing: WordPress3.7 Redirect Issue. I fixed it and the sites appear to be back to normal. Try it and let us know if you continue to have any further problems!

Regards,
Arnel C.

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Thanks Scott! AMAZING...very fast; consistent customer service online and on the phone? I definitely will continue to recommend inmotionhosting to friends and family. I have more and more brand loyalty to inmotionhosting. Thank you, Thank you again.
thannytoes
3 Points
2013-12-10 10:59 am EST
You are most welcome thannytoes, we are happy to help in any way we can. We appreciate you!
Scott
18,039 Points
Staff
2013-12-10 12:06 pm EST
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