WooCommerce Variations

Category: Wordpress

AmsecSafes
Asked:
2013-09-19 1:34 pm EST

Hits: 691
I'm developing my company's website using Wordpress and WooCommerce, and we have a couple of products that we're using variations on. The problem is that we apparently have too many variations, and now, any changes or additions to variations won't save. WooCommerce support is saying this could be ModSecurity? If this is in fact the problem, how can we change it? Thanks for your help!

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JacobIMH
Staff
9,968 Points
2013-09-19 2:24 pm EST
Hello AmsecSafes, and thanks for the great question.

I took a look on your server and was unable to find any indication of ModSecurity rules being triggered on your website.

I did some searching and came across a post on the WordPress forums regarding this exact problem. It was mentioned that when following the steps for WooCommerce product variations that under the Add variations section that a Price is required, and that if one isn't entered the variation won't be displayed.

Can you confirm that you have prices entered in for each of your variations and that you're still having this issue?

- Jacob

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Yes. What is happening is that after so many variations have been created, for any further variations, it's creating the variation, but it won't allow me to put in a price, or a sku number or a photo, or change any other information. Those changes will not be saved.
AmsecSafes
8 Points
2013-09-20 2:17 pm EST
Hello again AmsecSafes,

I've seen several WooCommerce users having similar issues, but there doesn't seem to be a common tactic in order to solve them.

I saw mentioned that it could be the theme that you're using, so you might wish to check with your theme developer. Also I've seen mentioned multiple times that all variations must have a price, and that your products pages need to be published.

Here are some various solutions I saw proposed:

In the edit product page, click on attributes in the product data box.

Click every attribute and ensure the Visible on the product page and Used for variations are checked. Click save attributes and then save your product.

On the Variations tab that's in the individual product edit page. Click on the Bulk Edit drop-down and select Prices, and then enter in a value.

If your product is set to private, change it to public and the variation selections should show up.

With some themes it sounded like you could only use lowercase letters in your attribute's value.

Unfortunately if none of those solutions work for you, I don't really see any others coming up via searches for WooCommerce, so you might wish to submit a ticket with them for additional support on why this might be happening on your site.

- Jacob
JacobIMH
9,968 Points
Staff
2013-09-20 3:45 pm EST
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