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Trying to use backup buddy to migrate existing site to new site but receiving error message

Category: Wordpress

klg0147
Asked:
2012-08-17 12:16 pm EST

Hits: 651
When I try to navigate to importbuddy.php, this is the message I receive:

Not Found

The requested URL /importbuddy.php was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

BackupBuddy suggests that I "Ask your host to enable access to the Linux command line Zip command via PHP's exec() function."

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Arn
Staff
23,231 Points
2012-08-17 2:33 pm EST
Hello Klg0147,

Apologies, but it appears that my first response never went out. I went looking for more information about importbuddy, and unfortunately information is a bit sparse. If the problem is primarily that you need the linux command line ZIP, unfortunately it is available only with VPS and Dedicated server installations. I'm double-checking on this now, but this what I've been told at this point. You can restore a Wordpress installation another way. Here's a link that details the process:

Migrating Wordpress


If you have any further questions, please contact technical support or leave a comment at the bottom of the page.

Regards,

Arnel C.

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