InMotion Hosting Support Center

Problem with memory limit

Category: Wordpress

jenius
Asked:
2017-11-27 12:42 am EST

Hits: 18
Hye,

I want to restore my website using all in one migration plugin for wordpress site, the file is over 2gb, but when it try to restore the database it always stuck at 80-90%, and when i go into cpanel and see the Physical Memory Usage is almost 100%, can i request to expand the memory usage?

You must login before you can ask a follow up question.

You must login before you can submit an answer.

OTHER ANSWERS

1

christopherm
Staff
10,059 Points
2017-11-27 12:04 pm EST
Hello jenius,

Thanks for submitting a question regarding problems with memory limits. This depends on your hosting account. Memory limitations will be more strict in a shared hosting platform, and we would be more interested in finding an alternate solution for restoring your site, such as a website transfer request. However, in a VPS hosting plan there is more room for configuration. I suggest contacting Live Support, so they can verify your account and help isolate the source of the error.

Best,
Christopher M.

You must login before you can post a comment about this answer.

Like this Question?

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!