InMotion Hosting Support Center

My Wordpress installation is not sending account notifications.

Category: Wordpress

n/a Points
2014-08-26 10:26 am EST

Hits: 39
This started about 3 two weeks ago. Wordpress has stopped sending all account notifications, whether for new accounts or for the collaboration emails plugin. This was working before but has just stopped.

You must login before you can ask a follow up question.

You must login before you can submit an answer.



31,565 Points
2014-08-26 10:55 am EST

When something suddenly stops working, there is always a cause. Try thinking back to see if there was a change you made at that time. Did you change themes, add a plugin? Move servers? If it was a theme or plugin, revert back and see if the process begins again. If so, then that is the cause.

Kindest Regards,
Scott M

You must login before you can post a comment about this answer.

The plugin has a compatibility issue with WordPress 3.9.2 due to an updated WP Mail function. The WordPress update came 3 weeks ago as a security hotfix, so the plugin currently has a compatibility issue with the update. He/she would have to wait for an update on the plugin.
73 Points
2014-08-28 1:38 am EST

2014-08-28 1:52 am EST
Quick patch by plugin author:
in the peters-collaboration-e-mails folder located in the plugins directory,

Open up: peters_collaboration_emails.php

Find: get_edit_post_link( $pce_object->ID, false )

Replace with: preg_replace( '(https?://)', '', get_edit_post_link( $pce_object->ID, false ) )

There are multiple instances of this code (about 3), so replace all of them and it should work, the plugin hasn't been updated since last year so this is just a quick patch, hopefully the plugin author will get around to making an update.

You must login before you can post a comment about this answer.

Hello Terrabyte,

Thank you so much for the assistance! It is always great to hear from someone in the community.

Kindest Regards,
Scott M
31,565 Points
2014-08-28 9:59 am EST
Like this Question?

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!